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To: Rusty Johnson who wrote (26848)5/7/1999 8:37:00 AM
From: ToySoldier  Read Replies (1) | Respond to of 42771
 
This Startup that is partnering with Novell and IBM is using NDS for e-commerce...

Start-up aims to make e-commerce easy
Bowstreet to combine directory, XML
technologies.


By ROBIN SCHREIER
HOHMAN
Network World, 05/03/99

PORTSMOUTH, N.H. - Start-up
Bowstreet Software this week will unveil plans to build
a framework that will make it easier, faster and less
expensive for users to create business-to-business
applications over the Internet.

The framework will let clientele build customized
e-commerce applications on the fly, instead of
hard-coding programs for each business partner.

Potential cost savings

By using a directory such as Novell Directory
Services, along with the Extensible Markup Language
(XML), disparate systems can be pulled together to
easily build applications, without the usual associated
technical expertise, personnel and expense of today's
electronic data interchange applications. XML
provides a standard language for formatting Web data.

A customer might log on to a system running the
Bowstreet framework to buy a car. Using the
directory, the Bowstreet server would first
authenticate the customer then access the other
distributed back-end systems - such as financing,
prices, inventory and credit check - needed to make a
sale. The Bowstreet framework would gather all the
information and present it back to the customer on a
single screen.

"Bowstreet is using a directory exactly as it should be
used, by relying on the directory for the functions
instead of the user building them," says Jamie Lewis,
president of The Burton Group. The framework
creates an execution environment that does all the
work, he says.

. . . .



To: Rusty Johnson who wrote (26848)5/7/1999 12:33:00 PM
From: DJBEINO  Respond to of 42771
 
5/06/99 - Compaq Media Alert: Compaq Receives Novell Service Excellence Award


HOUSTON (May 6) BUSINESS WIRE -May 6, 1999--For the second year in a row, Compaq Computer Corporation (NYSE:CPQ) has been chosen to receive Novell's Support Connection Service Excellence Award. The award, presented at Novell's annual technology conference, BrainShare, recognizes Novell partners who consistently deliver high value to their customers and display exceptional commitment to supporting Novell products, continuing the education and training of support staff, and promoting customer satisfaction.

In a letter notifying Compaq of the award, Novell's Michael Lyons, vice president, Americas Support Center, cited Compaq's commitment in keeping its engineers trained on Novell products and the outstanding performance of the Compaq Customer Support Center (CSC) as reasons for the award. During 1998, CSC staff resolved between 12,000 and 14,000 support calls per month from customers operating in Novell environments, but only 20 to 23 of those calls per month required collaborative assistance from Novell.

The receipt of the Service Excellence Award further confirms Compaq's commitment to solving customers' multivendor interoperability issues by adopting the principles of the Global Technical Support Alliance (GTSA) between Compaq and Novell.

"GTSA principles ensure success for both Novell and Compaq by emphasizing vendor neutrality, technical expertise and thorough incident management," says Compaq's Fran Delaney, vice president, North America Customer Services, Compaq Services Group. "These principles also promote a high level of customer satisfaction by enabling Compaq and its partners to work as a team and minimize the complexities of multivendor product support." Company Background

Founded in 1982, Compaq Computer Corporation is a Fortune Global 100 company. Compaq is the second largest computer company in the world and the largest global supplier of personal computers. Compaq develops and markets hardware, software, solutions, and services, including industry-leading enterprise computing solutions, fault-tolerant business-critical solutions, enterprise and network storage solutions, commercial desktop and portable products and consumer PCs. The company is an industry leader in environmentally friendly programs and business practices.

Compaq products are sold and supported in more than 100 countries through a network of authorized Compaq marketing partners. Customer support and information about Compaq and its products are on the World Wide Web at compaq.com and are available by calling 1-800-OK-COMPAQ. Product information and reseller locations are available by calling 1-800-345-1518.

Compaq, Registered U.S. Patent and Trademark Office. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies