To: Patrick E.McDaniel who wrote (123985 ) 5/12/1999 9:15:00 AM From: Grandpa Joe Respond to of 176387
Dell's strategy of Business to Business over the Internet has just expended: Wednesday May 12, 9:02 am Eastern Time Company Press Release Dell Adds Premier Commerce Features to Premier Pages Service ROUND ROCK, Texas--(BUSINESS WIRE)--May 12, 1999--Dell Computer Corporation (Nasdaq:DELL - news), the world's leading direct computer systems company, today announced new Internet commerce features for its corporate, government and education customers, including dynamic pricing in customer specific stores, easier ordering of standard configurations and new workflow capabilities for buyers. The Premier Commerce enhancements to Dell's Premier Page Service are part of Dell's initiative to extend the Internet as a business-to-business commerce tool. ''The Internet is driving massive change in global business,'' said Michael Dell, chairman and chief executive officer of Dell. ''These new capabilities meet specific customer demands and take Internet commerce and customer choice to the next level.'' ''Dell's Premier Commerce solutions greatly simplify the ordering process,'' said Karen Bice, purchasing agent for Burgess & Niple, an engineering/architectural consulting firm with headquarters in Columbus, Ohio, and 13 branch offices across the United States. ''I now track items that have been ordered by location, month or purchase order. By offering the capabilities of Premier Commerce, Dell has made itself available 24 hours a day, seven days a week.'' Dell's Premier Pages(sm) Service previously offered a list of options and upgrades for customers' standard configurations. The service now features dynamic price upgrades that are customized specifically for each customer. The Web sites also now offer drop-down menus for easy selection and a greater variety of upgrades and options. Prior to Premier Commerce, separate purchase orders were needed for each type of Dell product and special quotes had to be requested from a sales representative. The revision allows all product lines to be ordered on a single purchase order form and offers build-your-own special quotes that reflect each customer's volume pricing. The new capabilities allow users to forward their chosen computer configurations to the purchasing department. With the new system, buyers can view each outstanding internal order, give approval and submit the order to Dell, streamlining the workflow for purchasing agents. Dell has developed more than 14,000 Premier Pages Web sites worldwide since the service's debut two years ago. Through customized secure Web sites, Dell's Premier Pages Service offers purchasing, order status reporting and tracking, management and financial reporting, service and support, and account team contact information. For more information on Premier Pages Service visit:dell.com . Dell's Internet sales have grown from $1 million a day in March 1997, to more than $14 million a day this year. More than 350,000 users visit Dell's online store each week, while www.dell.com receives 25 million visits each quarter. Dell's Service and Support page is accessed by more than 400,000 customers per week who download more than 160,000 files, BIOS updates and upgrades through www.dell.com/support.