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To: Morris Catt who wrote (30832)	5/12/1999 10:37:00 AM
From: Mang Cheng	Read Replies (1) \| Respond to of 45548

"Bellsouth.net Internet Service Draws Half a Million Southeast Subscribers" (Mang's note :Bellsouth, I recollect, uses coms adsl eqpts) Business Wire - May 12, 1999 08:31 ATLANTA--(BUSINESS WIRE)--May 12, 1999-- Local Internet Access Service Increases Momentum to Reach One Million Subscribers by 2000 BellSouth.net(SM) Internet service today announced it has reached half a million subscribers by doubling its subscriber base every year since its inception. The service said it is aiming to reach one million subscribers by the year 2000. "We have seen a surge in new customers in the past six months from our aggressive marketing efforts and continue to rapidly grow the business through excellent service and a quality product - not through acquisition," said Ray Smets, president of BellSouth.net Inc. "Customers are choosing us for our dedication to their total online experience. In fact, nine out of 10 customers say they would recommend us to a friend." The increased subscriber numbers are a result of BellSouth.net service's strong customer experience, high-speed access availability, superior customer service and value-driven package offers. These efforts are intended to raise awareness and attract new customers through three initiatives: an end-to-end suite of online solutions for small businesses (Internet for Business); access to a Web portal that offers localized content and customer-driven services (BellSouth[SM] Buzz[SM]) and a new value package giving consumers unlimited Internet access for $12.95 a month with the purchase of BellSouth's Complete Choice(R) calling plan. "In a little over a month, nearly 60,000 BellSouth customers have signed up for the package combining BellSouth.net service and Complete Choice - which equips a busy family with the voice and data services they need to stay in touch - at a great value," said Terry Yarbrough, senior director of product marketing, BellSouth Consumer Services. The service continues to get high marks for customer service and has received consecutive high rankings by leading industry analysts for its reliable dial-up connection. BellSouth.net Internet service earned an A+ rating in April 1999 for connecting its users to the Internet, according to Inverse Network Technology Inc., a leading independent Internet research firm. BellSouth.net service exceeded the industry average for the percentage of calls that connect to Internet networks on the first try. The company earned an A+ rating for its 24-hour call success rate, business-hour call success rate, evening-hour call success rate and modem connect speed. In addition, BellSouth has become one of the leading providers of high-speed ADSL Internet service. BellSouth.net(SM) FastAccess(SM) ADSL service has been rolled out in 11 markets throughout the Southeast, with plans underway to reach an additional 19 markets by the end of the year. BellSouth.net Internet services are an integral part of BellSouth's larger data strategy. BellSouth's data services-related revenues are growing at a rate of more than 40 percent yearly, and are projected to generate more than $5 billion annually by 2002. BellSouth.net Internet service has more than 500,000 customers in 47 markets across the Southeast. The service provides customers with a free BellSouth-branded Internet browser in both Windows(R) and Macintosh(R) versions, electronic mail and free access to expert Help Desk service 24 hours a day, seven days a week. BellSouth.net service pricing plans include BellSouth's charges for connection to its local Internet network and the Global Service Provider's charges for connection to the global Internet. For more information on BellSouth.net service, visit the Web site at www.bellsouth.net or call 1-800-4DOTNET. BellSouth (NYSE: BLS) is a $23 billion communications services company. It provides telecommunications, wireless communications, cable and digital TV, directory advertising and publishing, and Internet and data services to nearly 34 million customers in 19 countries worldwide. For more information on BellSouth, visit the Web site at www.bellsouth.com. CONTACT: BellSouth Sue Holub, 404/927-7434 sholub@bellsouth.net or BellSouth.net Internet Services Kelly Jordan, 404/880-5299 kjordan@bellsouth.net