To: kendall harmon who wrote (74713 ) 5/12/1999 1:56:00 PM From: VeloSpeed Read Replies (1) | Respond to of 119973
SILK - you guys see this yet? Priceline.com Selects Silknet Software's E-Business Solutions MANCHESTER, N.H.--(BUSINESS WIRE)--May 12, 1999--Silknet Software, Inc. (NASDAQ:SILK), today announced that Priceline.com (NASDAQ:PCLN) has purchased Silknet eCommerce(TM) and Silknet eService(TM) to provide Priceline.com's customers with personalized shopping and online customer service support. Terms of the sale were not disclosed. Priceline.com enables consumers to save time and money by naming their own price for a variety of travel, automotive and personal financial products. "Silknet's products provide us with scalable customer service and support tools that enable Priceline to cost effectively enhance our customers' experience as we grow our customer base," said Ron Rose, vice president, corporate strategy and operations, at Priceline.com. "We are pleased to announce this relationship with Priceline.com," said Jay Wood, president and CEO of Silknet Software. "Priceline.com is clearly a leader in recognizing the importance of providing a unified customer experience on the Web and we look forward to working with them." Silknet eService is a comprehensive customer service application that enables a company to provide customer self-service and collaboration using the Web, email, the telephone and other messaging media. Silknet eCommerce is an application to create an electronic storefront using Microsoft's Site Server Commerce Edition engine combined with the Silknet eBusiness System(TM). About Silknet Software Silknet provides software that allows companies to offer personalized marketing, sales, electronic commerce and customer support services through a single, company-tailored Web site interface. Silknet's products enable a company to deliver these services to its customers over the Web through real-time collaboration and customer self-service. Silknet's products allow a company to coordinate its interactions with customers by integrating a variety of communications media, such as the Web, email and telephone. Silknet's software can capture and consolidate data derived from all these sources and distribute it throughout a company and to its partners to provide a single view of a customer. Silknet Software is traded on the NASDAQ/NMS under the symbol SILK. More information on the company can be found at silknet.com . Silknet eCommerce, Silknet eService and Silknet eBusiness System are trademarks of Silknet Software. All other trademarks are the property of their respective holders.