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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: Diamond Jim who wrote (6427)	5/13/1999 10:14:00 AM
From: Francis Muir	Read Replies (1) \| Respond to of 13953

very erratic. this is not customer overload either since they've been erratic for at least an hour before the open. the new design is a total screw-up and bears little relation to elementary logic. why, for example, should i have to go to stocks to get a chart and then only have it available if i have selected Detailed or Real Time? and then, when the chart comes up it never seems to be refreshable? my feeling is that they just don't know how to write software, which is understandable, but worse, they do not know this. as to account errors, i have had several recently but i have seen ways to work around them. i have found them to be responsive, at least in the hour before market opens. fido, who dare not trade until they stabilize a bit.