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Gold/Mining/Energy : Sideware Systems - SYD.u/V, SDWSF -- Ignore unavailable to you. Want to Upgrade?

To: Harmattan who wrote (3739)	5/13/1999 11:51:00 AM
From: Robert Dydo	Read Replies (2) \| Respond to of 6076

Sideware introduces support of Dr. Bean product on IBM server platforms Sideware Systems Inc SYD Shares issued 26,769,959 May 12 close $2.22 Thu 13 May 99 News Release Mr. Owen Jones reports The company will offer its Dr. Bean customer service system on IBM's family of server platforms, including RS/6000, S/390, AS/400 and Netfinity servers. As part of IBM's Solution Developer Program, Sideware achieved excellent porting results of its software on all of the IBM servers during tests at IBM's Solution Partnership Center in San Mateo, Calif. Sideware is an IBM business partner. Dr. Bean, written in 100 per cent Java, is a customer service application that allows companies to provide live customer service right from their Web sites. Customers that shop on a Dr. Bean-enabled Web site connect to a customer service representative in a live chat session to ask questions and receive help in real time. "IBM is the world's leading provider of e-business and e-commerce solutions," states Owen Jones, chief executive officer for Sideware Systems. "By porting Dr. Bean to IBM's complete range of server platforms, customers from small business owners to major corporations have a completely integrated Internet solution that allows them to provide their customers with a shopping experience similar to that of their local store." In addition to running on all IBM server products, Dr. Bean is easily integrated with IBM's e-business middleware products, such as DB2 Universal Database, Net.Commerce merchant server and WebSphere application server. "Sideware and IBM are allowing businesses of all sizes to deliver personalized customer service on the Internet, which is extremely important as businesses seek to differentiate themselves on the Web," said Patricia Meacham, director, World Wide Solution Developer Programs, IBM Solution developer marketing. "Joint customers of Sideware and IBM will benefit by the close integration of Dr. Bean on all of IBM's servers and selected middleware."