Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Gold/Mining/Energy : Sideware Systems - SYD.u/V, SDWSF -- Ignore unavailable to you. Want to Upgrade?

To: jocko who wrote (3742)	5/13/1999 1:19:00 PM
From: Robert Dydo	Respond to of 6076

Sideware Systems Opens U.S. Headquarters in Washington, DC; Announces Mission Critical Technology For Customer Service E-Commerce Application Numerous VIPs to Attend Kick-off Event HERNDON, Va., May 13 /PRNewswire/ -- Sideware Corporation, a wholly-owned U.S. subsidiary of Sideware Systems, Inc.®, will be based in Herndon, Virginia, adjacent to Washington Dulles International Airport. The e-commerce leader cited the area's strong technology community as an important factor in their decision to locate in the region. Canadian-based Sideware Systems is a leading provider of Java-based e- commerce solutions for mid-size and large organizations. The company has selected the Washington Metro Area as its U.S. headquarters in order to capitalize on the high concentration of communications, computer, and engineering professionals who have made the region one of the most technologically innovative areas in the country. The dedication of the headquarters of Sideware Corp. will be held at the Herndon facility on May 13th from 5:00 to 9:00 p.m. and hosted by Jim Speros, Sideware Corp.'s president and COO. Speros is a native of Potomac, Maryland and former owner of the Baltimore Stallions franchise of the Canadian Football League. Speros began his career as an assistant coach with the Washington Redskins in the mid-1980s. He is also a leader in the 5-year effort to bring major league baseball to Northern Virginia. Also expected to attend the event are Rep. Tom Davis, a U.S. Congressman of Northern Virginia; Don Upson, Secretary of Technology for the Commonwealth of Virginia; and Owen Jones, CEO of Sideware Systems. Sideware Corp. is chartered with enhancing Sideware Systems' flagship e- commerce solution, Dr. Bean; a pure-Java solution designed for high-traffic Web sites. Using Dr. Bean, e-commerce Customer Service Representatives (CSRs) can take control of a customer's browser and lead them through specific Web pages on a guided tour, or follow the customer through their own selections in order to assess their purchasing interests. With a single mouse click, customers can ''chat'' live with a CSR about pricing questions, product options, shipping information or any other issues. ''E-commerce has changed the business landscape forever by enabling 24x7 global operations,'' says Speros, ''now Sideware is raising e-commerce to new heights by enabling personalized customer service via the Internet.'' He also notes that CBS Watch called Dr. Bean ''the purest technology'' at the Internet World '99 conference in Los Angeles. ''The promise of the connected world for businesses lies in the ability to cost-effectively provide customers with the information they need, the way they want it, when they want it. Dr. Bean adds unique capabilities to e- commerce sites that provide each customer with relevant, personalized content for a more complete online shopping experience.'' Sideware Corporation's offices are located at 208 Elden Street, Suite 200 in Herndon, Virginia, 20170. Representatives from prominent Sideware customers, including IBM, Sun, and SAIC, will be on hand during the kick-off event to demonstrate how their companies are using Dr. Bean to improve their e-commerce sites today.