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Technology Stocks : CheckFree Holdings Corp. (CKFR), the next Dell, Intel? -- Ignore unavailable to you. Want to Upgrade?

To: TLindt who wrote (5475)	5/14/1999 8:19:00 AM
From: Benny Baga	Respond to of 20297

This has been updated... checkfree.com IBS up and running? Cox added to upcoming. Benny

To: TLindt who wrote (5475)	5/14/1999 8:22:00 AM
From: EPro	Respond to of 20297

>>>These Banks got to fire about 1/2 or more of the folks now working for them in the next 5 years They ought to start now, tellers and loan officers could all get jobs working a fast food drive through windows....then at least the fry burger count would be correct.>> I'm not even sure these folks could count burgers. It took Chase Bank nearly three weeks to fix my on-line account, and they lost a month's worth of data when they did. The customer support was the worst I have ever experienced -- none of the technical people were competent, phone calls went unreturned, upper level management was unresponsive -- it was an on-line nightmare. I'm still amazed at how bad the Chase support really was. Basically, the technical training seemed to consist of learning how to say "Can I put you on hold please," "He's in a meeting" or "He doesn't come in today." The banks had better address this before they lose even more business. I for one am leaving Chase for NetBank after this. All of this was in contrast to my one (all that was needed) interaction with CF support which was a pleasure.