To: Postman  who wrote (1544 ) 5/21/1999 4:30:00 PM From: STEAMROLLER     Read Replies (1)  | Respond to    of 1561  
IBM Global Services and Vantive Partner for E-Business Solutions; IBM Forms Vantive Consulting and Services Practice Jump to first matched term SANTA CLARA, Calif.--(BUSINESS WIRE)--May 21, 1999--The Vantive Corporation (Nasdaq:VNTV) today announced that IBM Global Services has become a Premier partner in the Vantive Industry Partner Program. Together, IBM and Vantive will deliver e-business and e-customer relationship management (eCRM) solutions.  In support of the partnership, IBM has formed a Vantive practice that delivers systems integration consulting and services in support of Vantive software.  IBM's expanding Vantive practice quickly delivers the benefits of Vantive's e-CRM software, enabling companies to profitably create competitive advantage through strong and enduring customer relationships across the organization and the Internet. The practice is already engaged at client sites worldwide, including Rational Software.  Recognizing some of the strengths of IBM Global Services integration capabilities for Vantive products, Rob Sauer, software project manager for Americas Field Operations at Rational Software says: "Our new relationship with IBM Global Services has brought a very high level of professionalism and organizational skills to the global deployment of our Vantive Enterprise customer relationship management solution. Their ability to pull together diverse geographic and cross functional groups as a cohesive team is providing critical guidance towards our Corporate Global Strategy."  "In building a practice to address the growing CRM market, we have learned the importance of being flexible in our offerings. Vantive's e-customer strategy is nicely aligned with ours and provides software which complements our services capabilities," said David Volpe, vice president and global offering executive, CRM Services for IBM Global Services. "This relationship will allow us to better serve our customers who have selected the Vantive suite of products for their CRM initiatives."  "The scalability and capability of our architecture and IBM's expertise in providing customer-centered business solutions will allow us to serve the most demanding e-customer requirements," said Phillip Dunkelberger, president and chief operating officer of Vantive. "Vantive will be able to leverage IBM's incredible global reach as the largest software services provider to expand Vantive's market share across the world and bring the benefits of CRM solutions to even more customers."  IBM joins Vantive's Industry Partner Program as a Premier partner, the highest level of partnership. Vantive will engage IBM in situations where companies have expressed interest in Vantive's product and services offerings for e-customer relationship management.  About The Vantive Corporation  Vantive is a worldwide leader in the front-office software market with more than 800 customers and $163M in revenue in 1998. Vantive's vision is to bring technology solutions to the front-office that creates competitive advantage through strong and enduring customer relationships. The Vantive Enterprise is an integrated suite of web-enabled software that increases sales, marketing, call center, help desk and field service effectiveness.  Vantive Enterprise is differentiated by its rich functionality; proven mobile solutions; component-based, high-performance architecture; and time- and cost-effective implementations. Vantive is supported by extensive software, consulting and service partner programs that provide further technology and vertical expertise, as well as integration support.  Founded in 1990, Vantive is headquartered in Santa Clara, and distributes its products in more than two dozen countries. Contact The Vantive Corporation at 800/VANTIVE, 408/982-5700, or www.vantive.com.  About IBM Global Services  IBM Global Services is the world's largest information technology services provider, with 1998 revenues of approximately $29 billion. Services is the fastest growing part of IBM, with more than 130,000 professionals serving customers in 160 countries. IBM Global Services integrates IBM's broad range of capabilities --services, hardware, software and research -- to help companies of all sizes realize the full value of information technology. For more information visit www.ibm.com/services.