BT's Proposals (lots of ref. to ATM )
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In this section, we outline some of our plans for development in network technology and what they mean in terms of services as well as some implications for pricing new services.
The Broadband Any-to-Any World
BT's long term vision is the broadband any-to-any world. This means that any customer on a broadband network could communicate with any other customer via any Service Provider on such a network.
We believe that the ability to make broadband any-to-any sessions or calls will create a quantum leap in the way people use services and applications. For example, widespread good quality video-telephony will become a reality; file transfer and other applications will become easier. Customers will be able to send broadband messages directly to each other, and they will also find it easier to select different Service Providers from a wide variety of sources. Customers will be able to decide for themselves how they want to use the services.
We believe that this vision of the evolution of a broadband any-to-any environment and its associated markets for services and applications is shared by most operators. Co-operation is in the interest of operators as it increases the utility of network assets by giving access to a wider range of customers.
As markets for broadband services are just starting to emerge, and companies are still exploring demand with ranges of new products, we believe that regulatory intervention in support of any of the Options proposed by Oftel would be premature and not beneficial. We believe that the market will be highly competitive and that therefore the Competition Act is the appropriate instrument for ensuring customer choice. Further, we also believe that if the Service Provider market (especially for content and value added services) is to flourish, then co-operation and reciprocity of access must be fostered between different sectors of the market.
Given the long-term aims of the industry, together with current market uncertainty, regulatory intervention is unlikely to bring benefits for end-users. It is more likely to provide disadvantages by either focussing on particular technologies or mandating solutions which do not address the target market and do not provide the migration path towards the broadband vision. We believe that regulatory intervention could stifle some of the initiatives and thereby delay broadband adoption in the UK by inhibiting investment in this uncertain area.
As we outline in Annex B, there are many technology options for delivering broadband services. We believe that competition in various sectors already exists and will stimulate demand. This will bring about the greatest benefits for consumers. ADSL is not the only solution, as cable modem and different radio technologies demonstrate. However, the general vision of a broadband world with full connectivity will enable different customers to connect to each other, whatever access technology they are using.
Reciprocal access is important for end-to-end connectivity of services across broadband networks. In such a world, all customers would have access to the widest possible range of broadband services and broadband Service Providers would be able to offer their services to the maximum number of customers.
BT's Plans for Meeting the Data Wave
BT aims to be a leading supplier of broadband data services in the UK. We are already making major investments in this market, and intend, assuming effective demand does grow, to increase our commitment in the future.
Over the coming 5 years BT intends to:
extend and upgrade BT's access network to provide capacity and promote the market for new data services. This will involve the provision of higher capacity access links to a wide range of business and residential customers, leading to an increase in the number of customers who are using the new data services. Over time, their volume of usage will increase; supply broadband data services to both business and residential customers as retail products, and as intermediate products to other operators and Service Providers; be a leading supplier of data transport services to both the Service Provider and end-user markets within the UK; be a major Service Provider for new data services, including Internet access and e-Commerce.
Broadband Transport Products
BT already offers a range of high bandwidth products that provide capacity between business sites. These are used by business customers in their company networks (for example for Intranets and data transfers as well as voice networks) and for infrastructure by operators and Service Providers. As Oftel notes, this sector of the high bandwidth market is extremely competitive in the UK.
We are working to extend this range of products to provide ATM (Asynchronous Transfer Mode) and IP (Internet Protocol) transport capacity to a wider range of customers and sites. This includes new types of products that offer high-speed capacity to small and medium companies and residential areas.
Broadband Core Network
BT's network development to support the Data Wave is well advanced. By the end of this year, we will have over 600 SDH (Synchronous Digital Hierarchy, a transmission system for high bandwidth) nodes and100 ATM switches across the UK.
Over the next 5 years, we expect to increase the capacity of this network by about 10 to 12 fold. We also expect to extend the coverage of our SDH network to around1500 to 2500 nodes. This network is planned to have ATM switches at around 200 to 400 nodes (depending upon demand), and ATM access points at around 1200 to 2000 nodes. Obviously, the size and extent of network rollout will depend on the volume and distribution of demand.
In the core of this broadband network, we are planning to install a set of large trunk switches that perform both narrowband and broadband switching, including interconnection between the PSTN and ATM networks.
A similar rate of growth is expected for our national IP network, which is largely transported over this ATM network.
Broadband Access
BT's current plans for broadband access across the UK distinguish between three different types of sites:
Large/Medium Businesses, with high bandwidth requirements, using SDH and/or ATM over fibre for access. Medium/Small Businesses, with slightly lower requirements for bandwidth, where typically access is via SDH or ATM using DSL over multiple copper pairs. This includes the use of HDSL and ADSL over copper pairs. Small and Medium Enterprises, (SMEs) Small Office/Home Office (SOHOs), and higher usage residential customers with more modest bandwidth needs. Access would be provided with ADSL over a single copper pair to the ATM network.
The market and delivery methods for large business sites are well known and, being highly competitive, well served. The case for fibre access versus multi-line copper across the medium size business sites is less clear. Most customers express a preference for fibre delivery. However, it will be possible to offer sufficient access bandwidth at lower cost using DSL on multiple copper pairs.
The size of the market for ADSL delivery to SMEs, SOHOs, and higher usage residential customers is even more difficult to predict. It depends upon:
customer demand for broadband data access, when offered at prices which generate a commercial rate of return. This in turn depends upon the value of the content and services (business or entertainment) available to the customer via this access. Given the economics of DSL rollout, demand density is more critical than overall volumes;
the level of competition from other sources to supply such content and services. This includes cable TV, as well as DigitalTV with Web-casting;
the cost of other equipment such as PCs and wiring which home users may need to access broadband services.
BT plans to be able to meet the different ranges of demand as broadband services begin to develop and has designed a flexible network solution that can cope with high and low levels of demand. We are also working on planning techniques that enable us to adjust the rate and location of ADSL rollout according to market demand.
Under the high demand scenario, BT estimates roll-out at around 3.8m ADSL lines by the end of 2002/3. Under the low demand scenario, a slower roll-out would provide about 1.5m ADSL lines by the same date. Under both scenarios, substantial growth is expected in the years beyond 2003. Both scenarios are of course highly dependent on take-up, cost trends in the supply industry and the development of applications by BT and others to exploit the increased bandwidth delivered by ADSL. Although these figures are forecasts and not firm plans, they represent the range of our current best judgements about how BT will respond to an inherently unpredictable new market sector. If there is sufficient effective demand we will build capacity to support the product set which meets that demand. Supporting the evolving needs of our customers is essential to our business mission in the UK.
BT's current trial in North & West London
BT is running a trial in London of a technology which is similar to Oftel's option 4. Service Providers are participating in the trial. We are developing products for the intermediate and end-user markets. There are a number of operational issues which need to be resolved for the intermediate market. We propose to invite operators and Service Providers to work jointly with us in developing services for their needs.
International Standards
The development of the broadband any-to-any world will require significant effort to drive international standards to a successful outcome. The UK should start to drive the work in this area. We would be very willing to play a leading role in a UK Task Force with this aim.
Pricing
There are a number of complexities particularly in a multi-operator, multi-service provider environment which need to be addressed, especially when incentives to continue to invest in new services throughout the UK are of paramount importance. Investment in infrastructure needs to be appropriately rewarded. Reward should reflect the high degree of risk associated with new markets and technologies. Reward should also reflect innovation in new services. The correct level and structure of prices will be one that has the right incentives to encourage efficient operators to make infrastructure investment. BT expects to work with partners and other suppliers along the value chain to ensure that commercial risks are shared.
Furthermore, any pricing considerations will need to address the specific aspects of the services (for example, usage and defined quality of service based on contention, variable versus constant bit rate), which will all affect costs.
The Consultation Document asked specific questions on geographic de-averaging. Oftel is right to be concerned and it is important to understand the issues. The Ovum (1998) study for the European Commission, in our view, rightly concluded that de-averaged wholesale prices, combined with averaged retail prices, would cause difficulties.
There is a very real tension between economic efficiency, which would suggest cost reflective prices and geographic deaveraging, and consumer interest which calls for affordable access and may warrant cross-subsidy between high and low cost areas. These tensions are compounded by competition which is free to focus its energies and will tend to exploit variances between an incumbent's prices and costs. Indeed, competition is likely to render geographical averaging untenable in the long term. The complex web of social and economic problems associated with geographically averaged prices for current services need not be incurred for new services such as data and broadband access.
Conclusions
The best interests of customers, Service Providers, network operators and the UK economy will be met by:
co-operation between the players to develop standards and the longer-term vision; a non-interventionist approach which permits the market and technologies to develop competitively towards the long term vision; the establishment of a UK Task Force to agree the standards which would help to bring about Option 5 as quickly as possible; charges for broadband services being set on a commercial basis and providing appropriate rewards for innovation, risk and investment. |