Compaq Announces Comprehensive
Program for Knowledge Management
based on Microsoft Technologies
Compaq Work Expeditor version 1.2 complements KM initiative
HOUSTON--(BUSINESS WIRE)--May 25, 1999-- Building on its existing capabilities, Compaq Computer
Corporation (NYSE:CPQ - news) today announced a Knowledge Management initiative for the Microsoft
platform to help customers plan and implement knowledge management solutions in an integrated IT
environment. Compaq's Knowledge Management initiative is also a key component of its NonStop®
eBusiness strategy unveiled last month.
The only company endorsed by Microsoft Corp. as worldwide prime integrator for the Windows NT
operating system, Compaq is in a unique position to help customers dramatically accelerate the
adoption and implementation of knowledge management.
Today's announcement includes:
-- Knowledge Management IT Services program - Compaq's strategy is
to provide a foundation for implementing knowledge management
solutions by delivering a full portfolio of services for business
intelligence, messaging and collaboration, and intranets.
-- Compaq Work Expeditor version 1.2 - a collaboration and work
management application for users of Microsoft Exchange and SQL
Server. The new version of Work Expeditor includes the latest
knowledge management technologies from Microsoft as well as new
ease-of-use features and improved performance.
- New Architecture Services Labs and Services - Compaq is opening
six new Architecture Services Labs (ASLs) and adding two new
services to support customers' fast start on Knowledge Management
projects in their efforts to implement Knowledge Management
solutions using Microsoft technology.
-- New Business Solutions for Exchange (BSE) Partner - Cipher
Systems, a Compaq Knowledge Management partner, is now also the
latest partner to join Compaq's BSE program, which leverages the
electronic messaging know-how of leading vendors of applications
and tools built on Microsoft Exchange. BSE provides customers a
complete solution for messaging and collaboration, a key
component of Knowledge Management. Cipher Systems'
Knowledge.Works(TM) enables customers to find answers to
business-critical questions demanding more than just raw
information, through a collaborative framework for creating the
knowledge needed to make high-level strategic decisions.
''Today's announcement further reinforces Compaq's commitment to delivering NonStop eBusiness
Solutions for Knowledge Management that help customers leverage the power of technology to enable a
more effective and productive workforce,'' said Jacqueline Kahle, Vice President of Messaging,
Collaboration, and KM Marketing for Compaq Services. ''Together with our partners, Compaq offers the
industry's broadest and deepest experience to leverage Microsoft technology for the enterprise, and the
worldwide resources to make knowledge management solutions a reality for our customers today.''
For example, Servicio Andaluz de la Salud (SAS) is a public healthcare organization in southern Spain
that is working with Compaq to create one of the largest intranets/extranets in Europe. Once fully
deployed, this ''superNet'' will link 30,000 medical and administrative users and enable
knowledge-sharing applications for medical, patient and training information.
''Compaq and Microsoft are currently providing SAS with a Knowledge Management solution to create
an enterprise repository of intellectual capital for our employees, customers and business partners to
share knowledge assets,'' said Jose Antonio Cobena Fernandez, Administrative General Manager, SAS.
Compaq Knowledge Management IT Services Program
Knowledge management is the ability to collect, organize, and easily make available information which
knowledge-workers can use to effectively do their jobs. Implementing knowledge management requires
high uptime at all levels - storage, processing, data mining, data access - as well as extended
enterprise management. Compaq offers a full range of lifecycle services for messaging and
collaboration, intranet and e-commerce, business intelligence, and high availability; a proven range of
highly available servers, storage, and desktops; and the broadest set of Microsoft-based solutions for
delivering knowledge management capabilities to customers worldwide. Compaq's portfolio of IT
Services to support Knowledge Management includes the following services, available today, delivered
by Compaq Services and its partners worldwide:
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-- Business Exploration Service, helping customers create a roadmap
to implement business intelligence solutions
-- Business Intelligence (BI) Solutions Framework, industry-specific
templates for conducting BI projects
-- Collaboration Assessment, Prototyping, Planning, and
Implementation Services to help customers implement collaboration
solutions using Work Expeditor
-- Intranet Assessment, Planning, Design, and Implementation
Services to help customers implement robust intranet solutions
based on Microsoft Site Server and other products
-- Messaging Assessment, Pilot, Design, and Migration Services to
help customers implement and extend a Microsoft Exchange
infrastructure
-- High Availability Services to provide the business-critical
support required by knowledge management implementations. Compaq
Services engages in a proactive partnership with customers to
assess and meet their system availability needs
-- IT Management Services to ensure customers' systems are easily
managed and running at optimal performance
-- FutureSourcing(SM) Services to provide customers with a flexible,
cost-effective way to manage and operate the infrastructure
supporting Knowledge Management solutions
''Companies are increasingly recognizing the need to move quickly to implement cost-effective
knowledge management solutions which enable them to make intelligent, data-supported business
decisions,'' said Ian Rogoff, General Manager of Microsoft's Worldwide Enterprise Group. ''Compaq has
the experience, expertise and worldwide resources today to deliver complete knowledge management
solutions based on Microsoft technologies.''
In addition to the new IT services, Compaq will add new content to its industry- leading ActiveAnswers
web site by the end of June. This content will include solutions guides, best practices, tools and other
valuable information for implementing robust NonStop IT platforms that are Knowledge Management
ready. Compaq ActiveAnswers is an online knowledge repository and virtual solutions community
located at compaq.com
Compaq Work Expeditor version 1.2
Compaq offers key software enablers as part of its lifecycle services for knowledge management. Work
Expeditor provides comprehensive, advanced capabilities to help customers rapidly build collaboration
and workflow solutions using Microsoft Exchange, SQL Server, and Outlook. Compaq Work Expeditor
version 1.2, announced today, significantly improves performance over the previous version with a
quicker response time performing various collaboration activities. Server efficiency has also been
improved, allowing for large deployments of Work Expeditor. Other new features and/or enhancements
include:
-- Easier work item creation via a simple pull-down menu selection
-- Improved Outlook search features
-- Support for Microsoft SQL Server 7 and Office 2000
-- Custom HTML views of work items
-- Folder HomePage and Folder History
In addition to these features, Compaq Work Expeditor will be adding web solutions and explicit
check-in/check-out features later this year, with beta versions of the future capabilities available soon.
Work Expeditor version 1.2 is available now. Pricing starts at $3,000 per server and client licenses begin
at $199. Volume pricing is also available.
Expanding successful Architecture Services Labs global coverage
Building on the growing success of its three original Architecture Services Labs in Manchester,
England; New York; and Singapore, Compaq is opening new labs in Amsterdam; Milan; Sydney;
Washington, D.C.; Los Angeles and Toronto. The ASL's objectives are to better assist corporate
development teams in quickly building and deploying component-based solutions, and to help
management teams to understand how Microsoft technologies and Compaq Work Expeditor can solve
their business needs and minimize cost of ownership.
The Architecture Services Labs offer very focused packaged services, delivered consistently via Compaq
Services' proven Architecture Methodology, which addresses customers' most burning technical and
business issues. To help customers with the construction of their Knowledge Management systems,
Compaq is adding two new Architecture Services delivered in the ASLs:
-- Architecture Service for Windows 2000, which will help customers
to quickly get on track with their future Windows 2000
infrastructure, with a special focus on Active Directories and
Security
-- Architecture Service for Knowledge Management, which will help
customers rapidly start building Knowledge Management Solutions
utilizing Compaq's Work Expeditor, and based on Microsoft
technologies including Windows NT, Windows 2000, and Windows
Distributed interNet Applications (Windows DNA) architecture.
Company Background
Compaq Computer Corporation, a Fortune Global 100 company, is the second largest computer
company in the world and the largest global supplier of computer systems. Compaq develops and
markets hardware, software, solutions, and services, including industry-leading enterprise computing
solutions, fault-tolerant business-critical solutions, enterprise and network storage solutions,
commercial desktop and portable products and consumer PCs. The company is an industry leader in
environmentally friendly programs and business practices.
Compaq products are sold and supported in more than 100 countries through a network of authorized
Compaq marketing partners. Customer support and information about Compaq and its products are
available at compaq.com, or by calling 1-800-OK-COMPAQ. Product information and reseller
locations are available by calling 1-8 |
