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To: B. A. Marlow who wrote (1485)5/26/1999 8:39:00 AM
From: B. A. Marlow  Respond to of 2743
 
New auction trends may leave eBay behind
By Troy Wolverton
Staff Writer, CNET News.com
April 14, 1999, 3 p.m. PT
URL: news.com

Person-to-person auctions will soon be dwarfed by business-to-consumer auctions that Amazon has embraced, analysts say, in marked contrast to eBay, which could be letting a golden opportunity slip away.

In a report released last month, Forrester Research estimated that the total value of online auctions would grow from $1.4 billion in 1998 to $19 billion in 2003.

Although the person-to-person auctions like eBay's currently dominate the market, by 2003, business-to-consumer sales will comprise some 66 percent of total Internet auction sales, about $13 billion.

Although eBay has been the online auction leader to date, analyst Evie Black Dykema, who co-authored Forrester's report, said eBay seems to be ignoring the potential of the business-to-consumer area. While some retailers such as Lands' End are listing items on eBay, Dykema said eBay isn't courting retailers and isn't separating retail items from the goods offered in person-to-person auctions.

"eBay is missing that opportunity and the consumer auction market is theirs to lose," Dykema said.

eBay spokesman Kevin Pursglove said the company would not ignore the business-to-consumer area. However, he said the company believes that there will continue to be strong growth in person-to-person auctions.

"Our core is person-to-person and this is where we will stay," Pursglove said. "That will be our focus for the foreseeable future."

Although the company has no plans to separate out business-to-consumer auctions, Pursglove said eBay might consider pursuing the merchant auction area if its customers demanded it.

"We'll keep our eyes on the business-to-consumer area and keep our options open," Pursglove said.

Dykema said that eBay's failure to actively pursue the business-to-consumer area could open up opportunities for other auction sites, particularly Amazon.

"This could be a goldmine for Amazon," Dykema said.

Amazon recently announced its acquisition of auction site LiveBid, a further indication of its focus on the business area. According to Dykema, LiveBid will help Amazon host auctions for off-line retailers.

"Retailers will be more likely to trust them than anybody else," Dykema said. "They've won respect from business and consumers."

While Jupiter analyst Fiona Swerdlow concurs with Dykema that Amazon is honing in on the business-to-consumer area, she doesn't predict smooth sailing for the online retail giant. She said Amazon hasn't done a good job of distinguishing merchant auctions from person-to-person listings.

"I think it's easy for the consumer to be confused," Swerdlow said. "It's not clear whether you are dealing with an individual or a company."

Another major competitor, Yahoo's auction site faces an uphill battle in both auction areas. Noting that Yahoo had conducted live auctions with LiveBid and Butterfield & Butterfield, which is reportedly in negotiations with eBay, Dykema said that the portal seems to be getting "picked to pieces" in the auction area.

"They really have been floundering since they started last fall," Dykema said. "The name of the game in the auction market is traffic, and if you have floundered for a while, it's really difficult to build up from there."

Tim Brady, vice president of production at Yahoo, acknowledges that the portal was late to the auction area, but said Yahoo is "pleased" with the performance of its auction area to date. Brady said Yahoo Auctions will continue to try to gain market share in the auction business.

"We'll absolutely play a key role in auctions going forward," Brady said.

Brady said Yahoo has no plans to separate business-to-consumer auctions from person-to-person ones. However, he said, Yahoo is talking with tenants of its Yahoo stores area about offering goods on Yahoo Auctions, and the portal will continue to integrate its auctions area with its classified ads and stores.




To: B. A. Marlow who wrote (1485)5/26/1999 8:43:00 AM
From: B. A. Marlow  Read Replies (1) | Respond to of 2743
 
VC firms target business marketplaces
By Tim Clark
Staff Writer, CNET News.com
May 3, 1999, 5 p.m. PT
URL: news.com
While most investor attention is focused on consumer shopping online, several venture firms are placing big bets on industry marketplaces, an emerging category in business-to-business trading.

These marketplaces have names like e-Steel, Shoe: The Network, Chemdex, and National Transportation Exchange. All take fragmented markets, draw together buyers and sellers in a specific industry, and help them do deals.

"Keeping your buyers in the dark is not a viable model anymore," said Kevin Jones, editor of newsletter Net Market Makers. "The online market makers bring power to the buyers by creating choices."

Chuck Shih, an e-commerce analyst at Gartner Group, estimates about 300 of these "vertical portals" exist today, though not all are up and running yet. By mid-2000, he predicts there will be 1,000, and 7,500 by 2002.

"There are so many different markets out there that are fragmented to begin with," Shih said. "These market makers take these markets and bring buyers and sellers together."

Venture firms like Philadelphia-based Internet Capital Group or ICG, Battery Ventures, Bessemer Venture Partners, Benchmark Capital, CMGI @Ventures have funded online sites that serve niche markets.

So far, few online business portals have caught the attention of Wall Street. The biggest success is VerticalNet, which runs 36 industry-specific Web sites. The company, of which ICG owns 38 percent, raised $64.4 million in a February IPO, going out at 16 and closing today at 109.75, off 3.75. It has traded as high as 149.

As in the consumer market, business buying has been plagued by inefficiencies that are being cleared away by new technologies. "The Internet provides the perfect place for all the buyers and the sellers to come to transact business," said Ollie Curme, general partner at Battery Ventures.

Battery backed into the specialty in late 1997 when it acquired Altra, which makes software for wholesale energy trading. It also runs an exchange where producers sell excess propane, butane, and natural gas.

"That has been highly successful, and the company is slated to go public later this year," Curme said. Now Altra is considering some futures and options trading, and is hoping to cooperate with the Chicago Board of Trade and the Mercantile Exchange, the chief commodity markets.

Battery has funded other business-to-business trading sites such as Pedestal, which runs a wholesale trading exchange for large real estate loans, and PetroChemNet, which trades petroleum-based plastics and petrochemicals. Both markets are now dominated by networks of telephone brokers.

"The Web reduces communications costs to zero, and it can disintermediate a lot of businesses where intermediaries thrive on [having] information," Curme said.

Ravi Mhatre, who leads Bessemer's business-to-business practice, sees the online clearinghouses as an extension of enterprise software packages like PeopleSoft, where much of the value is in the expertise behind it.

"In business-to-business commerce, you make something available as an outsourced software application that codifies business processes between enterprises," Mhatre said, like PeopleSoft does within a business.

A Bessemer venture, Collabria takes small print jobs of business cards or marketing collateral from big companies, puts them into print-ready formats, and delivers them to printers. And the National Transportation Exchange collects information about unused trucking capacity on routes throughout the United States.

Mahtre figures transportation is a $400 billion a year U.S. market, and market size is what venture capitalists covet.

"It become pretty apparent that if this model works and there's real value created, it doesn't take grabbing a big chunk of that market to be a very large company," said Mahtre.

For manufactured goods, online markets can reduce the need to stock up on inventory ahead of demand.

"There are huge costs in buffer inventory," Jones said. "At every point in the chain they stock up too much because they don't know when the next shipment comes in."

Some industry marketplaces perform other functions too, the Gartner Group's Shih said, like helping make price comparisons. Vendors often put features into their products so they can't be directly compared to competitors, but these services can help buyers cut through that marketing clutter.

One of the most famous industry sites is Chemdex, which has created a market for chemical and biological reagents. Its backers include Kleiner Perkins Caufield & Byers, E.M. Warburg, Pincus, CMG @Ventures, Bay City Capital, and K&E Management, a venture firm run by Robert Swanson, a founder of pioneering biotech firm Genentech.

Some marketplaces are more accessible. Shoe: The Network auctions off excess shoe inventory to large and small retailers. PaperExchange.com lets paper mills extend their geographic reach by selling in areas where they don't have a direct sales force.

"In a lot of ways, the Internet enables non-geographical gathering places for buyers and sellers," said the Gartner Group's Shih.

But simply creating a marketplace for an industry isn't enough, according to Shih. Making catalog items comparable and running auctions (especially for commodity goods) are also going to become more common on the Web.

"It's not just a lot for remainder goods; more and more it's for premium goods as well," he added.