CAMBRIDGE, Mass., Aug 18, 1999 (BUSINESS WIRE via COMTEX) --
GensymCorporation (Nasdaq:GNSM), a leading provider of intelligent
operations management software, announced today the release of OpEx(TM)
2.2, the core product in the Operations Expert(TM) family of network
management software. Targeted for communications companies and
corporate IT organizations, OpEx enhances the management of
service-level obligations and objectives by detecting, resolving, and
preventing faults and outages that might adversely impact network-based
services.
"A major business challenge faced by providers of network-based
services, such as voice, video conferencing, internet access, data
transfer, and email, is providing their end-users with optimal levels
of availability so that service-level obligations and objectives can be
met," said Bill Wood, senior vice president and general manager of
Gensym's Communications Business Unit. "A barrier to meeting this
challenge is the huge quantity of information coming in to the people
operating these networks. A typical Network Operations Center receives
hundreds of events per second from tens of thousands of network
resources. When problems occur, operators can be easily overwhelmed by
thousands of alarms, which makes it difficult to solve problems before
network services - and potentially service agreements - are affected."
OpEx avoids or minimizes service disruptions and helps operators handle
information overload through its powerful reasoning engines and
automated testing facilities that quickly determine the best response
to each network problem. The latest release of OpEx, Version 2.2,
offers these new capabilities:
-- faster development and greater scalability of OpEx applications
through a new Java-based user interface
-- enhanced handling of simple alarm correlation, alarm filtering,
alarm suppressions and other reasoning functions through a model-based
technique called state transition diagrams
-- improved message management, analysis of historical data, and
creation of procedures without programming through additions to the
OpEx graphical language
-- more interface options through support of new versions of SNMP, a
new Windows NT SNMP interface, and support of versions 4 and 5 of IBM's
NetView software
Support and Availability
Gensym offers a full range of training, consulting and support
services to ensure successful development and deployment of OpEx
applications by OEMs, VARs, System Integrators, and end users. OpEx 2.2
is available on Windows and UNIX platforms, including Microsoft Windows
NT, HP-UX, Sun Solaris and IBM AIXplatforms.
About Operations Expert
Operations Expert is Gensym's family of products for managing
communication equipment, networks, systems, applications, databases,
and associated services across an enterprise. OpEx 2.2 is the core
product in the Operations Expert family. Operations Expert supports
intelligent service-level management through procedures, graphical
programming, modeling, and rules, all accomplished without coding.
Operations Expert handles alarm flooding, application and service
availability, quality of service management, automation of operator
tasks, and the assessment of impacts of problems on services, in real
time. Operations Expert is used by major companies such as AT&T, BMC
Software, Computer Sciences Corporation, and Sonera Ltd.
Operations Expert is designed to meet the needs of equipment and
service providers that must continually introduce new products and
differentiate themselves for competitive advantage. Operations Expert
capabilities include:
-- root cause analysis to automate the time-consuming reasoning steps
that operators must go through when solving network problems
-- correlation of alarms to reduce operator information overload during
problem situations by automatically distinguishing between the symptoms
and the root cause of a problem
-- automated tests, actions, and corrections, definable in an intuitive
graphical language, to eliminate the need for time-consuming manual
efforts byoperators
-- rapid integration through high-performance interfaces to existing
network systems such as HP OpenView and IBM NetView, to industry
standards such as SNMP, CORBA 2.0, Java 1.1, ODBC, TCP/IP sockets, and
ASCII, and to databases such as Oracle, Sybase and Informix
About Gensym
Founded in 1986, Gensym Corporation is a leading supplier of software
and services for intelligent operations management. Common applications
include modeling and simulation for improved process design and
optimization; intelligent monitoring and control for more efficient
process control and higher levels of safety; fault management and
diagnosis for greater levels of asset and service availability; and
intelligent scheduling for optimizing production in real time. Gensym
has sold more than 11,000 product licenses to organizations in
manufacturing, communications, aerospace, transportation, government
and other industries. Based in Cambridge, Massachusetts, Gensym has
worldwide coverage with offices in North America, Europe, the Middle
East and Asia-Pacific. Visit Gensym online at gensym.com.
Gensym and G2 are registered trademarks and Operations Expert (OpEx) is
a trademark of Gensym Corporation. All other trademarks are owned by
their respective companies.
This document contains certain forward-looking statements as that term
is defined in the Private Securities Litigation Reform Act of 1995.
Such forward-looking statements are subject to risks and uncertainties,
which could cause actual results to differ materially from those
anticipated. Such risks and uncertainties include, but are not limited
to, fluctuations in customer demand, intensity of competition from
other solutions vendors, timing and acceptance of new products, and
general economic and industry conditions, as well as other risks
included on Form 10-Q for the quarter ended June 30,1999, as filed with
the Securities and Exchange Commission and available on the Web at
gensym.com. Gensym Corp. assumes no obligation to update the
information contained in this press release.
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