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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?

To: Woz who wrote (130060)	5/31/1999 11:10:00 PM
From: Yamakita	Respond to of 176387

I haven't seen this posted here yet--from Fortune: 9 Ways to Win on the Web Selling to Businesses Dell Computer Eryn Brown When you think about it, it's funny that Dell Computer has come to be the poster child of business-to-business e-commerce. It deploys an army of real, live salespeople and executives to cater to the large corporate customers that account for 80% of its business. You'd imagine such customers would have little need for Dell's no-frills, self-service Web tools. But you'd be missing the point. What makes Dell a great online player is its ability to take its customer-obsessed direct-sales practices and enhance them using the Web. There isn't anything the company does online that it doesn't do in the physical world. Yet Dell and its customers know that nothing beats the Web for taking care of the annoying stuff. Full article at cgi.pathfinder.com