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Gold/Mining/Energy : Canadian Investment Resource Guide -- Ignore unavailable to you. Want to Upgrade?

To: Carole Olkowski who wrote (472)	6/5/1999 12:50:00 PM
From: Michel Houle	Read Replies (1) \| Respond to of 591

I am certainly not going to deny what you are saying, because I think it is true. They're more likely to goof than the big banks, at least in the beginning. But for me, this is only part of the picture and I am willing to forgive them if they act responsibly in this regard. Again, it reminds me of Central Guaranty Trust. They were making many mistakes (more than my bank), but since they were gladly willing to correct them and even compensate me for the trouble, I have always been in happy terms with them. Compare that with the arrogant attitude of the bank, where you have to fight and argue every time something happens (regardless of whose fault it is!). This is a deciding factor for me. Check the following article in the Globe today regarding Loblaw's launch of its own Trust Company. globeinvestor.com Excerpt from the above: ---"Loblaw knows a helluva lot more about clients than any bank," said one observer familiar with the developments.--- That pretty much summarizes my point here. I am just a happy customer, nothing else. Regards, mh