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To: Boplicity who wrote (31723)	6/4/1999 9:46:00 AM
From: Michael	Respond to of 152472

Glitches plague digital model of Motorola's StarTac phone June 1, 1999 Web posted at: 12:43 p.m. EDT (1643 GMT) (LA Times) -- Some digital versions of Motorola's popular StarTac mobile phones have had technical problems so severe that Pacific Bell Wireless quietly stopped selling the phones for several months rather than continue to replace and reprogram them. The problems affected a relatively small number of phones -- possibly in the tens of thousands of units in California -- but they nonetheless angered many PacBell Wireless customers and saddled Motorola with repair costs and lost sales. The phones, sold in California by PacBell Wireless and other retailers for use on the PacBell network, suffered technical problems that resulted in dropped calls or the phone shutting off without warning. Motorola said the problems are limited to the StarTac 7000 model, which uses the digital technology known as global system for mobile communications, or GSM. The StarTac 7000 originally cost nearly $500, but PacBell later sold it for as little as $150 with a rebate -- a price that sparked a surge in sales of the faulty StarTac last year. Other models of Motorola's flagship phone apparently have not been affected.