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Microcap & Penny Stocks : TSIG.com TIGI (formerly TSIG) -- Ignore unavailable to you. Want to Upgrade?

To: dennis foster who wrote (30221)	6/6/1999 9:48:00 AM
From: The Swordsman	Respond to of 44908

Probably the same as before. Hastings. If not then one could easily assume that the same person responsible for hiring Hastings will be in charge of hiring whoever. Only to once again start the cycle all over again. While there have been some cosmetic advancements, TSIG appears to have actually gone backwards since this time last year.imho. While the card is still important, TSIG appears to have steadily become a *House of Cards.* Dave, just a few more card questions next time you speak with RG;  ..Did this latest management dream team get the boot or resign?  ..If they resigned, then why did this latest dream team resign?  ..If so then was there any attempt to keep John Hwang?  ..Has Valley Media always been paid on time to date?  ..Has Golin Harris always been paid on time to date?  ..Who will be doing the necessary website/sites work?  ..Did the Anaheim operation die with the resignations? of the dream team?  ..If Valley charges more than $10.99 for top 200, how can TSIG make money selling ....CD's?  ..What's happening with the MyPhotoCard? Missing from recent Lifetime PR.  ..Who is Bernie D?  ..Does Darrell Piercy still have a relationship with TSIG?  ..Did Bernie introduce Darrell to RG?  ..Does RG know if Bernie regularly trades TSIG?  ..Does Bernie have a relationship with the PP holders?  ..Does Bernie have a relationship with Grady & Hatch?  ..What's RG's relationship with Bernie? Grady & Hatch? The PP holders?  ..How many shares were converted for this first take down of $3,000,000?  ..In writing, will RG clearly state that there will never be any more than 49,000,000 ....shares required for total monies used by the PP? (And even that's ridiculous.) Great plan, albeit going backwards, and with the same execution problems. Each day that goes by 100,000 new Internet address's come on line. Each day in the Internet business can be a lifetime. SC

To: dennis foster who wrote (30221)	6/6/1999 10:14:00 AM
From: REW	Read Replies (1) \| Respond to of 44908

Dennis, Service is a one of the cornerstones of the business model TSIG is trying to build on. Unfortunately the block has not been put in place very well. It would have been thought this important item would have been addressed in a much more thorough concise manner. Where will return customers come from? Satisfaction with prior dealings. All the price discounts in the world cannot surpass the satisfaction feeling. This also leads to further customers as the viral marketing effect takes over from the satisfaction of doing business with the CD site. These customers will, for the most part, come with no discounted entry fee. They, in turn, will tell others, and so on. I have yet to see someone in charge of customer service. Who do you call that has the power to transcend the departments and functions to correct an error or miscommunication, whether company or customer faulted? Where is the Jr VP in charge of Customer Service that would have the run of the company, to include the heads of state, who would be able to transcend all functions to insure as complete action as possible by TSIG for the customer to attempt to insure return business instead of losing the return business and getting negative referrals? For what reason would there be the neglect in this area when service is supposedly going to be one of the primary items that raise TSIG over all the rest? In my opinion, it isn't the money because the problem existed before the Online Division and could have been addressed at any time. I also feel the problem solving would have paid for itself. How many customers would have been added and additional return purchases been made if there was adequate customer service afforded? As always, my opinion Bob

To: dennis foster who wrote (30221)	6/6/1999 10:53:00 AM
From: REW	Respond to of 44908

Dennis, Fixing, updating, and maintaining the website along with accomplishing the other expansionary projects that have and will come along can be done in a couple of ways, IMO. Hire a firm to do these functions or handle it internally. (There is always a mix if a large project comes along.) If a firm is hired, it must be selected for it's quality of work, timeliness of completion, and ability of being able to implement a larger project if one comes up along with the ability of handling multiple requests. They must also be able to run continuous maintenance and upgrades on the existing projects. If they decide to do it internally, which has been and looks to be the committed path, there will need to be some extremely fully qualified individuals with credentials brought in. From a question I asked, the need for 2 programers and 2 graphic designers is the apparent required start, by an opinion I happen to trust, to barely accomplish the current existing maintenance and completion and also work on the projects on the table additionally signed and committed to. The addition of a head for the online department should be looked for as soon as the funds become available. This person should have qualifications giving extensive knowledge throughout the programing area and be able to help the artists. As always, my opinion, Bob