Copyright © 2026 Knight Sac Media. All rights reserved.https://www.siliconinvestor.com/subject.aspx?subjectid=29341Overview:Kana Communications builds powerful, enterprise-class software applications that help companies communicate with their customers over the Internet. Products:Kana's flagship product, the Kana Customer Messaging System, is an enterprise-class Internet customer communications solution that brings sophisticated, scaleable call center functionality to customer e-mail. The system allows corporations to respond quickly and personally to e-mail, reduce costs, improve efficiency in the response process, and meet regulatory requirements, while gathering valuable real-time customer data. Customers:Include Netscape, PointCast, Northwest Airlines, Comcast, eBay, and others. Founded:1996 Investors:Kana is a privately held company. Primary investors include Amerindo Investment Advisors, Inc., Aspect Telecommunications, Benchmark Capital, Draper Fisher Jurvetson, and J.H. Whitney and Co News:7/9/99 The company filed for IPO. Lead Underwriter: Goldman Sachs & Co Kana Homepage kana.comhttps://www.siliconinvestor.com/images/Logo380x132.pnghttps://www.siliconinvestor.com/subject.aspx?subjectid=2934138013210