This is a place to exchange info and opinions about Canadian brokerage houses, an industry dominated by the big Canadian banks. Feel free to share your experiences, good and bad.
Here are some recent SI posts on the topic which I've found on another thread:
"major errors are committed by overworked, undertrained and underpaid staff."
Message 6633450
"With all the time I've spent trying to get someone on the phone or get on the net page(which is continously breaking down and could really stand a better format), I have lost opportunities to trade."
Message 6633006
"Many busy signals, connection abend and other unkown "bugs". When you call you have to play a tune on your phone keys and then wait to talk to some warm body."
Message 6631822
"if enuff people speak up about the lousy, pethetic service maybe changes can be made. point to ponder: toronto office only has 150 losers working the phones for a client base of over 1/2 mill clients"
Message 6606004 |
