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Pastimes : Laughter is the Best Medicine - Tell us a joke
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To: BKS who started this subject5/8/2001 12:54:05 PM
From: Neeka   of 62576
 
Subject: Fwd: FW: Mouse Mintenance
> >
> >
> > I don't know how they wrote this with a straight face. This apparently
> > was a real memo sent at a computer company to its employees in all
> > seriousness. It went to all field engineers about a computer peripheral
> > problem.
> > The author of this memo was quite serious. The engineers rolled on the
> > floor! (Especially note last sentence)
> > Mouse balls are now available as FRU (Field Replacement Unit). Therefore
> > if a mouse fails to operate or should it perform erratically, it may
> > need a ball replacement. Because of the delicate nature of this
> > procedure, replacement of mouse balls should only be attempted by
> > properly trained personnel.
> > Before proceeding, determine the type of mouse balls by examining the
> > underside of the mouse. Domestic balls will be larger and harder than
> > foreign balls. Ball removal procedures differ depending upon the
> > manufacture of the mouse.
> > Foreign balls can be replaced using the pop-off method.
> > Domestic balls are replaced using the twist-off method.
> > Mouse balls are not usually static-sensitive. However, excessive
> > handling can result in sudden discharge. Upon completion of ball
> > replacement, the mouse may be used immediately. It is recommended that
> > each replacer have a pair of spare balls for maintaining optimum
> > customer satisfaction.
> > Any customer missing his balls should contact the local personnel
> >
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