Intasys And Primal Systems Sign AgreementTo Integrate Business Solutions
August 10, 1999 02:29 PM Eastern Time
ATLANTA--(BUSINESS WIRE)--Aug. 10, 1999--
Partnership Will Provide Customers With Comprehensive Billing And Intelligence Solutions
Intasys Corporation INTA today announced it has entered into an agreement with Primal Systems, Inc., a leading
provider of Internet-enabled customer intelligence management solutions, to support each other by integrating Primal's
Outfront(TM) product with Intasys' JBill customer service and billing system.
Intasys INTA designs, develops and markets convergent billing systems and other customer care products, primarily
for the telecommunications industry.
Philip Davis, President of Intasys, said: "Bundling Outfront's back-office customer intelligence and management
solution with our JBill system provides our customers with comprehensive insight into understanding who their
high-value customers are and why, as well as further intelligence into key business issues such as a customer's
propensity to churn, or to buy additional products and services. This relationship is further synergistic given Intasys'
commitment to using Internet technology and Primal's application of Internet-focused architectures."
"By integrating JBill and Outfront," Mr. Davis added, "we are taking the art of customer relationship management to a
whole new level."
Mark Neilsen, Chairman of Primal Systems, said: "Intasys' JBill customer support and billing system, combined with
our Outfront decision support system, will put much more control into the hands of our clients to understand their
customer base and automatically take actions on an individualized basis."
Primal's Outfront decision support software draws information from across the enterprise, including sources such as
billing, customer care, mediation, and marketing, and uses it to generate detailed business intelligence about
customers and prospects. Its combination with JBill will provide Intasys clients with the most extensive customer
management business solutions available. |
