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Strategies & Market Trends : VOLTAIRE'S PORCH-MODERATED

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To: Cactus Jack who wrote (44610)	12/1/2001 2:24:34 PM
From: stockman_scott	Read Replies (1) of 65232

AT&T should take A LOT of the blame for the way the @Home fiasco has been handled... Message 16731898 BTW, IMO the Judge that made the decision yesterday may be less than honorable <G>...Why is he choosing to favor bondholders over the interests of customers? IMO, the FCC and Federal Government should have compelled @Home to keep the Internet service running throughout the negotiations and during 'a reasonable transition'...Oh well, the window of opportunity has been lost. I'm exploring alternatives to @Home and am one of the millions of customers that may consider switching to another service provider. I feel sorry for the many small businesses and schools that are impacted by this service interruption. AT&T is trying to watch out for its shareholders a lot more than its customers -- then again, what would you expect from them...? I plan to switch my long distance service and my cell phone service to other providers in the next few months. There is nothing like an unsatisfied customer --> the Giant has been Awakened and I am about ready to email AT&T's top management team and let them know how I feel. Oh well, I hope everyone has a good weekend. Best Regards, Scott

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