Apple Inc. Message Board

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Technology Stocks : Apple Inc.

AAPL 277.50

+0.6%

2:21 PM EST

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To: HerbVic who wrote (70583)	10/31/2007 12:09:01 AM
From: inaflash	Read Replies (2) of 213185

This is hilarious! Service and quality control has gone to shit! It's not surprising, and if you're persistent, you'll get your $20 back. You just have to reach someone who understands the problem. [see my previous complaints about poor quality control with Leopard killing Macs and firmware upgrade killing iPod Classic] Message 24005178 Maybe you could start over and just ask what they know, like what you were charged and what emails you were charged for. If the fellow or lady who sees the discrepancy understands 1+1=2 and not 4, then you might just have your resolution. Otherwise, expect to escalate this many levels up before someone reasonable understands. Dispute your credit if need be to get their attention. That usually gets someone who's fairly competent working on the situation. Please keep us updated on the situation and keep us entertained.

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