Interesting despite admitting that VOIP is exploding in popularity that the new protocols which address latency issues, among others, wasn't discussed. Companies are not looking to extend the PBX with more third-party equipment. They're targeting their budget toward LAN integration and remote LAN access. As far as integrating voice through remote access connections, the new H.323 protocol suite was developed to support voice over IP in the wild, not just VPNs. This is new technology and it's catching on quickly. Lucent, Nortel, Intel, Motorola, Rockwell, Microsoft and others are all backing it, natch.
The following is a transcript of the personal thoughts of Theodore Telinkski, telecommunications director for Elmer Schmedly Industries:
Instead of throwing more cash into the PBX, we are going to integrate voice, video and data using a standard network topology. We can interconnect our various PBX systems using a bridge products from, say, Lucent. The off-site staff connects through ISDN or dial-in 56K so they're in like Flin. Really the only issue is my roaming employees. But I'm not about to rip the company a new butt-hole so roameo can slaughter his fax, e-mail, web and voice communications throughput by attempting to do them all at the same time using ancient modems and a cheezy multiplexor. After all, they can already fax, e-mail, browse the web, phone home and a lot more using standard equipment from traditional vendors like IBM, Dell and so on. They can do all of that more reliably and efficiently, too. Besides, it won't be long before the propeller heads have all the kinks worked out of H.323. In short, there's nothing roameo can't do without Be There! and whatever convenience they purport to offer isn't worth the hassle.
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