This is what's happening with AOL. In the face of declining paying subscriber numbers, they are hitching their revenue wagon to advertising revenue. Yes, I did say decline in *paying* subcriber revenues because, if not for their recent "50 hours free" disk blitz and their "3 free months" to aol-ers who try to quit, they would still be declining in subscribers, I would bet. Just my guess. They recent took a write down of about $380 million dollars for "deferred customer aquisition costs", which, if they had written off these costs as they acumulated them, would have probably erased any earnings AOL had chalked up over the last 5 years. But this ad revenue stategy may just work for them. They certainly have the content to support the advertising... the same strategy that keeps newspapers so cheap to the readers. I end with Harmon's article from iWorld speaking to the difficulty of quitting AOL.
-kate
eMailbag Monday, Reader Rants Raves & Ramblings: AOL...General Magic: Who's Hot, Who's Not
By Steve Harmon Senior Investment Analyst, iWORLD
[November 11, 1996]>Logging Off AOL Ain't Easy
"Steve: Have you tried to unsubscribe from AOL? I believe that the erosion of their subscriber base is significantly greater than the reported 23-29%. As an example, a friend who had been an AOL subscriber for 6 months decided to change to a local ISP. He called AOL to cancel and was "given" 30 days free service. The first 30 days ended and again he tried to cancel and received 30 more days, free. He is presently on his 3rd 30 free day period. I've heard similar stories from around the country. It would be interesting to know how many of AOL's 6m+ subscribers are freebies."
>>Reply: As analysts we always count the average number of subscribers (last year this time + current subscribers divided by two) and not the current totals released by any access company. This helps mitigate some of the hype surrounding subscriber tallies. Regarding the 30-day free trials that keep going and going and going.... AOL used to let those churners go. But now it apparently wants to keep them at any price, even if it's free. Freebie is as freebie does. I'm waiting for the telcos to be the main access providers to places that aggregate content. With that, AOL could become a destination on the web instead of trying to be all things to all people (access, biller, content, packager, retailer). Maybe it simply can't afford to do it all itself. The transition from 'all things to everyone' to a pure destination likely won't be easy, especially since content producers can produce their own 'channels' on the web without AOL. The days of mass-spamming free diskettes in every magazine jacket to grow ahead of the churn and marketing costs may be long gone. Yet if AOL can control sales and marketing (and perhaps it could if the telcos do this for it) it could be a boon.
>Ed Catches Some Air
"Steve -- Have you had a chance to take a look at the Global Village Newscatcher? I believe this product will help revolutionize the push paradigm that Pointcast and others are developing currently. With this product, users will receive news headlines from the Internet (Reuters, etc.) wirelessly on their PC with an embedded URL for the full text. The Killer App, however, is the wireless e-mail alert. Now, users do not have to log on to their ISP's to uselessly check for e-mail. The value proposition lies in saving time and money by being online when you are actually offline. What do you think about it?"
>>Reply: I saw AirMedia's (the firm that Global Village (GVIL) partners with for NewsCatcher) wireless receiver last January and thought it had potential for certain applications, chief of which was the email alert. With multiple modem speeds, graphic-heavy downloads, tons of information to peruse, rumors of cable modems, difficulty with getting ISDN, tales of 'Network Computers,' and the high cost associated with all the above hardware/software/access NewsCatcher may find a niche. But it also may be just another appendage on an already entangled PC.
>Go To The Head Of The Class?
"Just wondering what your thoughts were on Forefront Group (FFGI)? They just released 3rd quarter earnings on Monday, 11/4, and after extracting one-time acquisition charges, they came in at a loss of $0.12/share vs. First Call mean estimates of a loss of $0.17. I expected the stock to rocket upon this news, but only 1,500 shares were traded yesterday. 1,500 shares? What gives? Also, the stock is down over a point in trading today Nov. 5. Any thoughts or analyses would be most appreciated...."
>>Reply: Forefront group has some compelling products (WebSeeker and WebWhacker to name but two) and licensed some of its software to Microsoft. The question now could be: what's next? It's important to stay ahead of the curve as others move into similar product fields.
>Ned's Scape
"Have you thought about moving the Internet Daily Stock Report to a Netscape Inbox format? That would allow you to include the tables in the email, etc."
>>Reply: We're doing a lot of things with IDSR. Look for hot developments soon.
>PSINet (PSIX) Gets $50 Target
Did you see today's Prudential analyst report on PSINet (PSIX)? Buy rating with a target price of $50 in 12 months. Any comments on this one?
>>Reply: We've been fans of PSINet (PSIX) for more than two years and have been waiting for it to differentiate itself from the consumer access blackhole. Now that PSINet sold off its consuming accounts and re-positioned as a backbone, bandwidth re-seller, we're watching with anxious eyes to see if Prudential's $50 per share target is justified. UUNet (UUNT) sold at about 10x revenue to MFS Comm. If PSINet trades at a projected 10x our estimated 1997 revenue of about $124 million it could be a $31 per share stock. Room for premium? There aren't that many of the 'first-tier' Internet backbones out there and PSINet has an international presence in Asia and Europe. But time will tell on this one's price. $50 may be bullish short of an all-out bidding war (which we wouldn't discount either).
>In General....
What do you think about General Magic, Inc (GMGC)? Why is their stock performing so poorly? Are a lot of internet stocks not faring so well or is it just General Magic?
>>Reply: General Magic went public about two year's ago (we wrote it up way back then) and found the alchemy of a market enamored with anything new and online-oriented. GMGC soared its first day more than 100% to $31.50 per share February 9, 1995. Its Telescript and Magic Cap, smart, object-oriented software for wireless email and communication, was supposed to be the 'killer ap' of the wired-less era. Backers included Sony, Motorola, Apple, Mitsubishi, Northern Telecom, Sanyo, AT&T, Cable & Wireless PLC and Matsushita. So what happened? With the open-ness of the web, proprietary systems such as General Magic's fell out of favor with the developers as the Internet revolution took over. Adding to the lack of euphoria: The PDA market never took off as many of its proponents envisioned. It may some day but not without the price point coming down relative to the functionality. If I can buy a multi-media PC for $1,000 what would I want to spend on a portable PDA device that does about 5% of what a PC can do? About $50. At most.
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