Company Press Release
PeopleSoft Forges Strategic Alliances with Siebel and
Vantive
Preferred Partnerships Link Sales Force Automation and Customer Service Solutions with
PeopleSoft
PLEASANTON, Calif.--(BUSINESS WIRE)--Aug. 25, 1998--PeopleSoft, Inc. (NASDAQ:PSFT - news), a leading
provider of enterprise application solutions, today announced a sales force automation and customer service integration
strategy based on partnerships with best-of-breed application providers. Launching this initiative, PeopleSoft signed
agreements with Siebel Systems, Inc. and The Vantive Corporation [Nasdaq:VNTV - news], the world's leading front-office
software vendors, to integrate their sales force automation, marketing automation, customer service and field service
applications with PeopleSoft's enterprise software.
Both Siebel and Vantive solutions will complement PeopleSoft's existing customer-focused modules, such as Remote Order
Entry, Product Configurator, Order Management, Order Promising, and Demand Planning, as well as integrating to
PeopleSoft's enterprise application suite. The combined solutions will create a seamless flow of crucial customer
information throughout a company's sales and service units and its business operations. The partners plan to deliver their
integrated solutions with PeopleSoft in the first half of 1999.
Preferred Partnerships with Siebel and Vantive
Today's agreements extend PeopleSoft's strategy to offer flexible, high performance solutions through technology and
company acquisitions, functional technology development and strategic partnerships. As preferred partners, Siebel and
Vantive will work with PeopleSoft to define, prioritize, develop, and package integrated business processes. PeopleSoft and
its partners will deliver integrated solutions across key industries such as financial services, utilities, communications, and
manufacturing on a global basis. The companies will also provide joint technical support to customers, and are in the
process of developing marketing and sales initiatives.
''When it comes to front-office solutions, our customers want and deserve the very best,'' said Aneel Bhusri, senior vice
president of product strategy at PeopleSoft. ''That's why we are partnering with the two market leaders. Today's agreements
with Siebel and Vantive make PeopleSoft the only enterprise application provider that can deliver these world-class
solutions.''
Combined with Siebel's and Vantive's applications, PeopleSoft's solutions will help companies generate more sales and
offer higher levels of customer service. For example, integrating PeopleSoft's Remote Order Entry or Order Management
modules with a sales force automation application will enable sales representatives to manage sales leads and quotes, as
well as generate and monitor orders in real-time. Customer service representatives will be able to provide customers with
quick, accurate updates with immediate access to both customer support applications and billing and order information kept
in PeopleSoft. Companies will also be able synchronize key customer and product information from either the front- or
back-office.
Regards
Neil |
