Some notes from Bear Stearns on the analyst conference:
PSFT: Notes from the User Conference Bear Stearns & Co. Inc. Rich Scocozza November 04, 1998 <Picture> <Picture> <Picture>
Rich Scocozza (212) 272-5840 11/4/98 rscocozza@bear.com BEAR, STEARNS & CO. INC. EQUITY RESEARCH
PeopleSoft (PSFT - 22 1/2) - Buy Notes from the User Conference
We spent the beginning of the week at PeopleSoft's User Conference, which is being held in San Francisco. From our perspective, the conference appeared to be very well- attended and there was a high level of enthusiasm among customers, prospects and company employees. We have provided some notes from the conference below:
***Tone of Business. The outlook for 1999 remains positive among the PeopleSoft employees and customers that we spoke with. Senior managers, included the company's three newly appointed division Presidents (Products, Services and Education and Government) are optimistic about customer prospects. They are still talking about softness among some larger companies where operations are being impacted by global economic weakness. However, Year 2000, market saturation, and pricing pressure from SAP are not large concerns. Customers seem willing to spend as well, and there is clearly an increasing demand by customers for a combined product and solution sale. However, the customers that we spoke did seem to be more deliberate about spending, increasing the amount of review and analysis before committing to deals. This trend appears very prevalent among global implementations, which may impact the size of a license or the speed at which they will be deployed. Products that squeeze costs and time out of the value chain seem to be particularly desirable. About 150 customer prospects attended the conference.
***New Products/Initiatives. PeopleSoft 8 is scheduled for delivery in the first half of 2000. In the meantime, the company plans to deliver enhanced industry solutions in financial services and the public sector, a new class of analytical applications which the company calls enterprise performance management, and an e-business initiative call the PeopleSoft Business Network (PSBN).
The PSBN initiative is designed to extend an ERP backbone into an e-business backbone. There are two aspects to this business: 1) e-business communities - a new class of extended enterprise application including procurement, travel, health benefits, staffing, asset mgmt, etc.2) e- business merchants - a new program to arrange and integrate merchant activities around the e-business communities. There are two sources of revenues: 1) fees from merchants, 2) selling e-business communities.
We think that the analytical applications and e-business applications should be attractive to PeopleSoft's installed base. Both initiatives will put products on the market in Q199. However, we would not expect the e-business initiative, which essentially pushes out computing to employees, customers and partners, to be a big contributor to revenues in 1999.
***Outsourcing. PeopleSoft has concluded agreements with seven outsourcing partners including CSC, KPMG and PricewaterhouseCoopers. The outsourcing initiative consists of three programs: 1) application management, which focuses on implementation and management of enterprise applications; 2) Application Service Providers (ASPs), which offer application implementation and management via the Web; and 3) business process outsourcing (BPO), in which systems and business processes moved to an outsourcer qualified in both disciplines. We think outsourcing represents an excellent market opportunity for PeopleSoft in 1999.
***PeopleSoft Select. The company's push into the middle market ($250 million in revenue and below), is gaining momentum. PeopleSoft appears to be comfortable with its business model in this market. On average, the company can now sell products in less than 90 days and can get customer up and implemented in less than 90 days. PeopleSoft is looking to accelerate its middle market plans and wants to add about 300 people to organization in 1999.
***Outlook. Despite experiencing a tougher third quarter than we had expected, the sky does not appear to be falling in at PeopleSoft. We believe the company is strategically well positioned as a broad-based enterprise applications vendor. Yes, the company is being more prudent about spending --- slowing hiring and looking to fill only key positions during this uncertain period. But, the interest and willingness to buy applications seems to be there among the customers that we spoke with. Although customers appear to be allowing more time for review and approval cycles, there appears to be a focus on 1) deployment of information to the entire enterprise (as opposed to the 5% or 10% of the organization that traditionally uses ERP applications and 2) integration both inside and outside of the enterprise. Deploying an integrated set of applications and processes from point of demand to point of supply is a theme that we consistently heard from customers.
Moreover, we believe that there is a large opportunity in mining the installed base of 2.700 customers. The average customer has only 4 or 5 products compared with the complete product set of 45 products. The company is starting to focus more attention on this opportunity by designating a sales manager for installed customers only. However, we do not detect a consistent level of focus across the organization. We think PeopleSoft should do more in promoting this opportunity within its divisions. Increased selling to existing customers would have a positive impact on margins. |