BAM,
<<You know, the danger of a business model like ONSL's will always come down to "unrealistic customer expectations." This limitation is built into both of ONSL's sales models. Nothing wrong with this, really. But people are eager for a "deal"; they tend to forget that there's no free lunch. They may not read carefully, they may not bid carefully, they may not be prepared for "gotchas.">>
I do not think I have "unrealistic customer expectations" at all. I merely expected what I got to be what I had bought. Also, I wasn't looking for any "free lunch". The same item (On CD format) was advertised at a local vendor for $20 more. By the time I added shipping to OnSale and tax to the retailer all I was saving was a trip to a busy retailer outlet. I was not looking for a steal, but merely wanting to purchase from my location, without making a trip to the mall. As to reading carefully, evidently I was not supposed to pay attention to the "Headliner" of the ad, but the miniscule print?
No...Truthfully, I was prepared to be treated fairly and professionally, not treated to a "Gotcha".
I have purchased other items that were not what I expected, but they were as advertised, those I am not complaining about one bit. I got what I bought.
Jim J |