Feraldo - Glad I found this thread. I have been thinking about starting a thread on converged networks but it looks like you beat me to it. Good to see Frank Coluccio on this thread - I always enjoy reading his posts on the other broadband threads that I follow. I think you guys will be interested in the following excerpt from a 10-K filed recently by TeraGlobal Communications (NASD/BB: TGCC) from San Diego.
TGCC is bringing TeraCom to market in the 2nd half of '99, when Motorola's AltiVec PowerPC is in production. Although they have no announced TeraCom customers, there are several very large corporations that are said to be seriously evaluating their product. Despite the fact that they still have much to prove, this company has a market cap greater than VideoServer and approaching FCV.com.
I'd be interested to hear anyone's thoughts on it.
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TERACOM. TeraCOM is a communication service delivered over a client/server computer network called a TeraCOM ServiceCell. The Service Cells are custom designed and constructed for the Customer, creating a private and secure communication network that delivers guaranteed network access in a real-time two-way fashion. The TeraCOM Service is a complete and supported communication service delivered over a patent-pending network topology providing real-time two-way point-to-point, point to multipoint, and multiple point-to-multipoint interactive multimedia-based communications capability. TeraCOM is provided as a service for a monthly fee over the term of a five year service contract, providing customers the full utility of the network and TeraGLOBAL-communications technology without the high upfront capital expenditures typically associated with the other networks. TeraCOM allows users to create, distribute, and manage information and access a full range of communication media (audio, video, data, still, animation, documents, virtual reality or graphics) through a single technology, and distribute it across a secure network.
THE TERACOM CLIENT. Each client station is a separate communications terminal, which includes a monitor, processor, speaker, camera, and microphone. The processors are currently PowerPC microprocessors from Motorola, Inc. Customers can choose among several alternatives for monitors, speakers, cameras and microphones to tailor the communications terminal to their specific application requirements. As part of a single TeraCOM ServiceCell an individual TeraCOM Client can reside in any location worldwide, with large quantities of other Clients in a classroom-like environment, on a stand-alone basis, or any combination thereof.
[SCHEMATIC OF SAMPLE CLIENT STATION SHOWING MONITOR, DESKTOP COMPUTER, SPEAKERS, CAMERA AND MICROPHONE]
THE TERACOM SERVER. The TeraCOM Server employs a unique architecture to deliver data to TeraCOM Clients. Each ServiceCell may employ multiple TeraCOM Servers, providing mission critical, fault tolerant service. The Server uses a routerless design, taking advantage of the processing power of the PowerPC microprocessor. In addition, each TeraCOM Server connects to a finite number of clients. These two features significantly impact performance. The routerless design eliminates a majority of the capital cost to build a network, reduces complexity, and lowers operational labor costs. By fixing the number of TeraCOM Clients to a single server, each Client is assured guaranteed access to data and greater responsiveness in comparison to statistically based Internet servers.
CONNECTING TO THE NETWORK. The TeraCOM network uses an Asynchronous Transfer Mode ("ATM"). The network topology supports the use of T1, E1, Frame Relay, HDSL, Wireless, and satellite connectivety simultaneously providing the ability to deliver service globally. Service delivery currently requires a minimum of 1 Mbps full-duplex bandwidth between a TeraCOM communication terminal and the TeraCOM Server. By design, TeraCOM service provides a level of quality, reliability, security, and functionality that the Internet and other communication technologies cannot currently offer. The TeraCOM ServiceCell can be constructed to ensure guaranteed access to valuable content at all times. Existing telephone service and Internet service are statistically based, with more users attached to the system than the system could handle simultaneously. During high usage periods, some users will not be able to access the system. Because each TeraCOM ServiceCell is designed specifically for a customer, it can be constructed to establish a permanent "virtual" circuit for each client station to the server, guarantying access to the network by all users simultaneously.
When a customer orders the TeraCOM service, one or more custom designed TeraCOM Service Cells are constructed for the customer, creating a private and secure communication infrastructure. The TeraCOM Service Cell is scalable. Additional servers and client stations can be added to meet nearly any organization's demands. Each ServiceCell can be engineered to support up to several thousand Clients communicating in an interactive fashion simultaneously. The ServiceCell will support any combination of point-to-point and point-to-multi-point communication sessions.
[SCHEMATIC OF A SAMPLE SERVICE CELL SHOWING CONNECTION OF SERVERS AND CLIENTS]
Once the ServiceCell is installed, any user on the network can access any other user for a communication session with the click of a mouse. In addition, users can deliver to others on the network any form of digital media stored in the TeraCOM Servers forming a portion of the ServiceCell, whether text, graphics, video, virtual reality or other media. TeraCOM, like the Internet, is a packet-based communication technology. It can take any form of information stored in digital format and stream data packets to any number of recipients. Unlike the Internet, however, the unique architecture and software of the TeraCOM ServiceCell allows the data packets to be delivered in a manner that permits broadcast quality video in real time.
The TeraCOM Service incorporates all of the software necessary to effectively develop, distribute, manage and assess the flow of data, including the following discrete components.
CONTENT DEVELOPMENT. TeraCOM contains sophisticated content development tools that allows subject matter experts to focus on the quality of the content they develop versus the complexity of the software. A subject matter expert can access any form of media stored on the TeraCOM Servers to assemble a presentation. That presentation may include, for example, an introductory video before moving to a slide presentation followed by a virtual reality demonstration. TeraCOM's content development software treats each medium the same. Therefore a subject matter expert assembling a presentation can access each component from the media library contained on the TeraCOM Server. He or she then edits the content for the specific purpose and places it within the presentation. The interface for accessing, editing and organizing the data is uniform irrespective of the type of media involved. TeraCOM includes a Digital Versatile Disc (DVD) Read Only Memory (ROM) based library of audible and visual elements that can be used during the Content development process. Each Client contains this library of data relating to the formatting of content. In addition to the ability to transmit formatted data, a TeraCOM user can instruct a Client to access the formatting data from its own library. This facilitates the distribution of interactive multimedia Content without actually consuming bandwidth and subjecting the User to unnecessary delays. This also preserves communication bandwidth for real-time data like audio and video.
DISTRIBUTION. The TeraCOM Server software knows how to rapidly assemble and distribute data packets derived from user requests and interaction. Current server software cannot achieve the required efficiencies established by the TeraCOM requirements. In addition, the server software can be used to customize data packets based on a user profile so that, for example, different language versions of the same document can be transmitted in real time to a number of users located worldwide. The TeraCOM Server software also has another key component, packet routing, eliminating the need for a router. The purchase of a router represents the largest capital cost component of current communication infrastructures. It also represents one more device handling data packets contributing to existing inefficiencies. By eliminating the need for a router TeraCOM also eliminates the expensive skilled labor necessary to keep them running. The TeraCOM Client software is a user friendly, highly integrated application that resides on a TeraCOM Client computer.
MANAGEMENT. TeraCOM provides the Manager software to allow a subject matter expert to control a communication session. The Manager software allows any user on the ServiceCell to contact any other user with a single mouse click. In addition, the Manager software can provide information concerning who is actively on the system at any point in time, as well as limit access to the system or certain client stations from other client stations. In a point-to-multipoint broadcast situation, the Manager software lets the subject matter expert distribute prepared course content to selected users. For the participants of the multicast session, the Manager software facilitates the electronic equivalent of raising your hand. Once a participant has notified the subject matter expert of his or her desire to comment, the Manager software enables the audio and video of a session participant to be broadcast to every user in the session or privately transmitted to the subject matter expert.
ASSESSMENT. Assessment can be the most expensive and time-consuming aspect of effective communication. In the corporate training or distance education contexts, the time required to evaluate and administer exams makes assessment impractical. Automating and facilitating the assessment process can therefore be the key to assuring effective communication. The ability to automate the assessment process is the essence of the TeraCOM solution. TeraCOM uses next generation database architecture designed for real-time communication networks. This architecture includes a mechanism for keeping track of every user's actions at all times. This information, called an "audit trail" tracks every user's activities and what data they access. It is this new data structure implementation that facilitates responsive interaction and subsequently real-time assessment. By analyzing the accumulated audit trail the administrator software knows who has accessed what data, when, for how long, and what they did with it. This audit trail can be used, for example, to give online examinations, with immediate feedback to the subject matter expert on the individual answers a student gives, the percentage of correct answers, and the amount of time it took to develop each answer.
HELP-DESK AND SECURITY. TeraCOM provides a remote security software package due to the necessity to deliver accredited course material, certification of skill mastery, and to control access to sensitive content. This security software allows a security agent to validate, confirm, monitor, or limit in any way desired the actions of any user on any TeraCOM Service Cell. By hitting the clearly presented Help Desk button in any TeraCOM software package, the user is connected to a member of the TeraCOM Help-Desk staff. The Help Desk-staff member can either talk the user through the resolution of their problem or take control of their computer and solve the problem remotely.
TERAMEDIA-TM-. TeraMEDIA-TM- is an enhanced version of TeraCOM, being developed with all the functionality of TeraCOM plus the capabilities that are specific to the film production, post-production and commercial production companies. With enhanced hardware and software, TeraMEDIA-TM- will cost effectively and securely transfers full motion, real-time, video and audio over a secure network. The Company is currently working with industry participants to define their needs and the final specifications of TeraMEDIA-TM-.
TeraSCANNER. The Company is in the final stages of delivering of a USB-based (Universal Serial Bus) fingerprint scanner for the Power MacIntosh and the new iMac line of Apple computers. The current labor cost to the industry of issuing, maintaining and re-issuing passwords is growing. Through the use of the TeraSCANNER, which includes both hardware and software, network managers can provide a more secure, economical, and intuitive means to control access. The TeraSCANNER can be used to grant prescribed levels of access or restriction at any time in the communications process. The Company will be using the TeraSCANNER for account management and accredited course content delivery in its TeraCOM Service for the corporate training and distance education markets.
There are a number of current and potential applications for the TeraSCANNER. In the corporate and government settings, database access can be limited for specified individuals. In addition, multiple users can use a single computer without having access to the other users' information. Parents or businesses can restrict access to Internet sites. Internet commerce transactions using credit cards can be validated through fingerprint signatures. In the education arena, sign on times and testing can be validated.
KEY FEATURES AND TECHNOLOGY
The Company's TeraCOM service will provide unique features and services compared to other product and solutions because of its core base of proprietary and licensed technology, including the following:
ADVANCED SOFTWARE-BASED VIDEO COMPRESSION. TeraCOM includes the Company's highly optimized Wavelet software for the compression/decompression of video. Video presently places the greatest demand on communication bandwidth. Low compression ratios for video translate directly into a vastly more expensive communication infrastructure in order to move data packets. By offering a higher quality of video that simultaneously requires less bandwidth, TeraCOM can deliver a low cost to performance ratio. Moreover, because of the extent of data compression, each TeraCOM Client can send and receive the highest quality video simultaneously to any number of users during a communication session. For a fraction of what it currently costs to broadcast one way video to a large body of viewers, TeraCOM can provide two-way interactive video. The fact that the video compression is software based is critical as well. Updates to the compression can be implemented remotely through the network. The focus on software also reduces the necessity for expensive short-lived hardware.
ADVANCED PROCESSING POWER. For the TeraCOM solution to deliver real-time performance, deal with multiple video streams, and handle complex media types (3D graphics, virtual reality, and advanced simulations) a next generation microprocessor was required. After researching the capabilities of all new processor technologies, the Company selected Motorola's new PowerPC microprocessor on all of its computers. Based on the Company's research, there is currently no other processor from any other vendor that can deliver the performance of the PowerPC.
ROUTERLESS NETWORK TOPOLOGY. The Company has a patent pending on its network topology. The TeraCOM ServiceCell takes advantage of the Company's wavelet compression module and the processing power of the PowerPC microprocessor to distribute data across the network without the use of routers. The routerless design eliminates a majority of the capital cost to build a network, reduces complexity, and lowers operational labor costs. In addition, the absence of routers allows data packets to be distributed across the network faster than in a router-based network.
ATM TO THE DESKTOP. The Company's software compression and the processing power of the PowerPC Microprocessor allow the Company to deliver ATM-based communications to the desktop. ATM is a communications networking technology that carries voice, video and data in fixed 53 byte cells which allows the network to carry any type of information and provide stringent service qualities. TeraCOM's design matches the guaranteed access and data transmission capacity of ATM with cost-effective high performance work stations.
GUARANTEED "CONNECTIONLESS" ACCESS. On a TeraCOM ServiceCell every communication terminal is always connected to every other communications terminal. This eliminates the need to dial a phone number or enter in IP address. The process of establishing communication consists simply of selecting the individual recipient or recipients of a transmission. Moreover, the system can identify whether an intended recipient is on the system and whether the recipient is currently on another session. This information can dramatically improve the efficiency of communicating with large groups of individuals. In addition, access to the system is guaranteed. Every TeraCOM Client terminal permanently owns one two-way communication channel to its respective TeraCOM Server. Unlike existing telephone and Internet systems, a TeraCOM Client cannot experience a busy signal. Through TeraCOM's service, a TeraCOM Client always has access to the information on a TeraCOM Server.
BACKWARDS COMPATIBILITY. A TeraCOM ServiceCell is a secure private communications network. Each ServiceCell can, however, be connected to other networks including corporate Intranets as well as the Internet, with the same level of performance inherent in those networks. Each TeraCOM Client communication terminal has the ability to interoperate with all major digital media assets, allowing users to import/export all major audio, video, and graphic formats. Through this backwards compatibility, TeraCOM can protect a customer from losing a past investment in technology and software while supporting an entirely new set of critical communication capabilities.
SINGLE SOURCE SOLUTION. TeraCOM is a single source solution, delivering a complete, integrated multimedia communications network. The Company charges the service based upon a monthly service fee. The service fee includes all hardware, installation, software, upgrades, bandwidth, network management and hardware maintenance necessary to provide a turnkey service. The Company maintains ownership of all of the hardware that is a part of the ServiceCell. This removes the burden of repair, maintenance and replacement from the customer, and places it on the Company, which is developing and operating the service. The TeraCOM service is fully supported, with a 24 hour, seven day a week Help-Desk. Because of the system design, a Help-Desk staff member can take control of any TeraCOM Client communication terminal and do anything from demonstrating for the user how to use the system to installing an upgraded software package.
CONTINUOUSLY UPGRADEABLE. The TeraCOM Service, including both its hardware and software aspects has been developed in a manner that allows it to be upgraded. Every component of the TeraCOM ServiceCell can be selectively upgraded at any time. This network design enables the Company to upgrade the service, for example, as faster processors and bandwidth become available.
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