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Non-Tech : A.B. WATLEY - THE ULTIMATE TRADER!

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To: Mike S. who wrote (1012)	4/16/1999 8:35:00 AM
From: Greta Mc	Read Replies (2) of 2045

I would agree that writing collectively to the president of the company would be helpful, however, if airing our concerns in a public forum, read by potentially thousands of investors, doesn't elicit a response, then I doubt collectively communicating with the company's president would elicit any response either. Brett Verinck, SVP of MIS, posted here yesterday after I posted my specific example of customer service rudeness: Message 8950724 You will note there is no mention of customer service in his post. Although I realize he is in MIS and not customer service, I would have thought that he would have offered to forward our posts to the appropriate personnel in customer service. He didn't. I think that pretty well sums up how the company as a whole views customer service.....it's simply not something they are going to bother themselves with. Well, I overslept today....and really must get to the markets....happy trading everybody! Greta

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