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Non-Tech : Fidelity FOX Spartan Brokerage -- Ignore unavailable to you. Want to Upgrade?

To: SJS who wrote (185)	7/2/1999 9:46:00 AM
From: Jim S	Respond to of 222

I started fussing about Fido over a year ago, and at that time it seemed that I was the only person out here who was unhappy with them. It warms my heart to see that I'm not a lone voice in the wilderness. I have a number of suggestions for Fido -- all have been given to them, and I got their "feather pillow" treatment in response ("Yes sir, we'll sure forward that to our top management! Thank you very much for giving us an opportunity to ignore you!"). - Fox is too big and too complicated for the job it is intended to do - A similar "front end" by DLJ is faster than FOX, takes about 10% of the disk space, and is just as easy to use - Brown & Co has what should be the standard for trading pages. No nonsense, no pretties, no wasted questions, just a bare bones web page to enter orders. It is FAST. - Datek knows how to execute orders, and takes care of their customers by not playing market maker games -- Fido could do the same thing since they own their own MM. Datek's trading pages aren't anything to brag about, but with a 3rd party web page manager (or front end) called "daSlinger," it is at least as fast as Fox -- plus, they provide streaming RT quotes. Everybody who thinks Fido cares about how to improve, raise your hands; not many hands out there. Wake up Fido -- listen to your customers. jim

To: SJS who wrote (185)	7/18/1999 12:52:00 AM
From: id	Read Replies (2) \| Respond to of 222

Lately, I'm getting "page not available" and "web server error" #401 quite frequently when I'm trying to preview an order or check order status on Fido. Happened on both Netcom (till it crashed three days ago) and AOL which I signed up for as a stop-gap so I could trade Friday so it doesn't specifically seem to be an ISP problem. But it also happened a couple of times on bigcharts.com so doesn't seem to be a website specific problem. I'm really confused... id