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Strategies & Market Trends : Systems, Strategies and Resources for Trading Futures -- Ignore unavailable to you. Want to Upgrade?

To: Jack of All Trades who wrote (27589)	7/13/1999 9:15:00 PM
From: SE	Respond to of 44573

I got a Pmail regarding the PMB email from the omega list that I posted the other day. I would respond via pmail, but it has scrolled off my message list so I am posting here for the person. I think I remember who it was, but am not certain, so this is just as well I guess. After the individual who wrote the original message received a berating message indicating that the person should just call the order desk, this is what the response was. -scott ------------------------------------------ If the communications between Timber Hill and PMBe are lost as it was in this case, trading desk is of no help. If the system broke down while you were transmitting your order, nobody will know what the status of your orders is until the system is back on. Only TH man knows what it is, but there is no way to communicate with him. PMB should have a 100% back up system to avoid such situation in which traders are left at the mercy of the market without any control over their trades. PMBe used to be quite reliable, but has changed dramatically recently. I was told that changes have been made in their software and hardware which may have been the cause. PMBe should acknowledge the problem, explain what may be causing it and what is being done to rectify it.