Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Red Hat Software Inc. (Nasdq-RHAT) -- Ignore unavailable to you. Want to Upgrade?

To: Lee Nelson who wrote (137)	7/20/1999 1:38:00 PM
From: Matthew Wecksell	Read Replies (1) \| Respond to of 1794

Linux needs "support" contracts because Chief Information Officers are idiots. The whole point to a "support" contract is that you pay someone a lot of money, and when the s*** hits the fan, they bite the bullet instead of you. I used to work in technical support for a large IT consultancy. We had a Microsoft support contract. In reality, all it meant was that when we had major problems with MS software, instead of getting fired for not being able to solve the problem, we could say, "We've notified the people we wrote a really big check to, and they can't solve the problem." It's all about the perception of reality and not reality itself. ---matt

To: Lee Nelson who wrote (137)	7/26/1999 8:14:00 AM
From: HubTech	Read Replies (1) \| Respond to of 1794

Quotes from Mohan's post (thanks Mohan). Don't think that Red Hat provides these services for free! beta.siliconinvestor.com Hewlett-Packard handles hardware issues, but passes support calls to its Linux partner, developer Red Hat. Compaq is working on a support partnership with Red Hat and should have its technical support set up in coming weeks, the company said. IBM provides the first levels of technical support, but sends the tough calls to the original sellers of the software. Equity point: Dell entrusts LinuxCare to handle technical support, even though the version of Linux it installs is from Red Hat. ... HubTech