To: E. Davies who wrote (13211 ) 8/1/1999 9:07:00 AM From: Snow Shoe Read Replies (1) | Respond to of 29970
First let me say I am a firm believer @home will easily ramp to over 10 million subscribers as they get the bugs worked out of the install process. My experience trying to get any kind of broadband installed in an area with heavy advertising (Northern Virginia/DC Area): As far as advertising for @home service in Northern Virginia, I have heard the commercial about a thousand times and am understandably sick of hearing about it. Of course, I am on their "waiting list" along with Bell Atlantic's waiting list for DSL. @home is not the only one heavily advertising unavailable service around here. I have also been bombarded with Bell Atlantic DSL adds and flyers jammed in my door only to be told I am "a little too far from the phone center, sorry". Right now I have my hopes pinned on Flashcomm who has also been heavily advertising DSL in my area and gladly took all of my information and called me twice. The COVAD people doing the install sent me a great email just the other day to once again dash my hopes of broadband: "We have already placed an order for a dedicated line between your residence and Covad's high-speed network. While we take every effort to insure you receive a line that supports the TeleSurfer service you requested, there are situations where we may be unable to fulfill your order. First, for various technical reasons, we can only estimate (not guarantee) TeleSurfer Service Availability when you place your order -- the length of the actual line from your residence to our facility may exceed the limit of the DSL service you ordered. Second, the line delivered by the local phone company may have technical problems that prohibit us from delivering DSL. Third, a dedicated line may simply be unavailable. If any of these occur, your ISP will contact you and present you with other Internet access solutions." Funny you never here much about the BS surrounding DSL installs like you do cable modems. IMHO there is plenty of room for everyone, @home will easily meet its install projections, the FCC will put the kabash on this open net issue, and someday several years from now I will too get some type of broadband access.