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Technology Stocks : Cisco Systems, Inc. (CSCO) -- Ignore unavailable to you. Want to Upgrade?

To: Thomas M. who wrote (27775)	8/19/1999 3:33:00 PM
From: JRH	Read Replies (3) \| Respond to of 77400

Makes sense, since faulty CSCO gear was the problem And it wasn't Lucent's gear that broke down? I remember hearing plenty of rumors during the AT&T failure that it was also an operator error that caused the collapse of the network. But those rumors never grew because CSCO immediately took the blame for it, even if it wasn't their fault (and it might have been, I don't know). I think that that would have been the honorable thing for LU to do as well, even if it was WCOM's fault. Even if they didn't come out and take the blame, they shouldn't have played "it's not our fault". Making the customer look bad just doesn't seem to be a smart thing to do, especially for such a huge customer. All the facts leaking out of the MCI outage point to WCOM's incompetence Not according to Mr. Ebbers. I am not trying to play the Cisco cheerleader game, as I hold both companies. I just think that Cisco handled it better. But, you are entitled to your own opinion. Just don't assume that I am prejudiced against LU because I am posting on this thread. Justin Happily long LU & CSCO

To: Thomas M. who wrote (27775)	8/20/1999 1:38:00 PM
From: Zoltan!	Read Replies (1) \| Respond to of 77400

>>Makes sense, since faulty CSCO gear was the problem. All the facts leaking out of the MCI outage point to WCOM's incompetence. Frank Ianna, AT&T's executive vice president for network and computing services clearly stated the following regarding their frame relay outage : "And although the problem was with the software, Ianna added that AT&T's upgrade procedures were at fault. He declined to elaborate, but some observers questioned the decision to upgrade a component on a live switch during business hours." nwfusion.com Not similar to the present situation where WCOM clearly blames LU for their protracted outage. LU just as clearly failed to respond adequately given the duration of the problem - manifest incompetence.