To: Marvin Mansky who wrote (30121 ) 8/29/1999 10:48:00 AM From: puborectalis Respond to of 41369
CIOs Skirt Strategic Planning (08/25/99, 3:25 p.m. ET) By Tim Scannell, Computer Reseller News While most companies say the Internet has transformed the way they do business, a significant number of the chief information officers who hold the keys to the IT kingdom are still locked out when it comes to overall strategicplanning. Only about half the companies responding to a recent survey said the CIO contributed to, reviewed, or participated in the formulation of the corporate strategic plan -- even though more than two-thirds of these companies acknowledge how important the Internet is to their organization. However, there are indications this ratio will change as the Web plays a more critical role and the CIO's participation in general strategy is recognized. The survey was conducted by The Cutter Consortium, an industry research group based in Arlington, Mass., and included 154 companies based in and ou of the United States. Responses were collected via the Internet as part of an ongoing survey of e-business trends and technology in major corporations. A vast majority of the companies taking part in the survey use the Internet for external communication (86.3 percent), internal communication (73.9 percent), and research (69.3 percent). Nearly half (49.7 percent) use the Internet to advertise products, and 38 percent deliver products over the Internet. More than one-quarter of the respondents said they use the Internet for e-commerce. Most of the organizations in the survey use internal corporate intranets for communication (77.6 percent), work collaboration (48 percent), streamlining internal processes (42.1 percent), research (36.2 percent), service delivery (30.3 percent), and telecommuting (25.7 percent). News delivery was cited as the second most popular use of corporate intranets, with close to 60 percent of the companies reporting this use. Roughly 65 percent of the companies represented in the survey have not yet developed an overall e-commerce strategy, and only 24 percent said their organizations have even a basic e-commerce plan. Close to 26 percent of those companies that do not currently have an e-commerce strategy said they plan to develop one before the end of the year, while another 17 percent expect to have a strategy by the first half of 2000. An additional 11.3 percent of the respondents said they will have an e-commerce plan by the end of 2000. Internet-based e-commerce is expected to surpass $300 billion by 2002, according to U.S. Department of Commerce figures, with traffic doubling every 100 days. More details on the survey are available from The Cutter Consortium's website.