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To: Dwight E. Karlsen who wrote (76084)	9/1/1999 2:42:00 AM
From: H James Morris	Read Replies (2) \| Respond to of 164684

>>Jeff Bezos, said revenue was growing across all parts of the business, but declined to give specifics. << So what's new?

To: Dwight E. Karlsen who wrote (76084)	9/1/1999 10:10:00 AM
From: Glenn D. Rudolph	Read Replies (1) \| Respond to of 164684

Internet companies are swift to point out the gaping flaw in the formula, namely that the number of customers is cumulative, not taking into account people who shop once or twice and never come back. It is inherently unfair, they say, to divide revenues for one quarter by all-time customers. "Not every person shops every quarter. So a steady decline is exactly what you would expect to see," said Bill Curry, an exasperated Amazon spokesman. This has been my complaint right along. They want their cake and eat it too. Some customers are dead. I wonder how much they will buy int he future. Sensitive as they are to the criticism, Internet retailers have not released numbers that might make such imperfect calculations unnecessary. Amazon could disclose how many customers it has each quarter, a statistic that would provide a fairer measure of growth. Will they? "Nope," said Curry. "We consider that proprietary information." The number of customers is a real trade secret LOL. Glenn