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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: Richard Estes who wrote (3579)	9/2/1999 7:31:00 PM
From: OZ	Read Replies (3) \| Respond to of 17977

The problem to me is their Data vendor - S&P Comstock From Quote.com website QFeed is a real-time financial quote service providing easy to use streaming quotes over the Internet. QFeed is based on Quote.com's network of Continuum Servers and Routers. At the heart of this service is the Continuum Client DLL, Richard, I seriously doubt that Comstock is to blame for the problems. Even the e-mail form Q states the above listed servers as their problem. What would make you say it is Comstock. Quote.com is not even listed as a strategic partner on their (Comstock) website. You almost sound long defending defending their stock on a thread... :-) SP comstock is supposed to be the most reliable feed around. That is why their feed cost what it does. The satellite feed system is bullet proof. I suppose their internet feed like all others is less reliable. I think that the problem is that companies that specialize in feeds have horrible charts but good feeds and companies that have useful charts are less than useful in their ability to provide proprietary feed services. Regards, OZ

To: Richard Estes who wrote (3579)	9/2/1999 10:00:00 PM
From: Ephraim F. Moya	Read Replies (2) \| Respond to of 17977

To All, I don't know who is at fault for the deteriorating service that we're getting from QCharts but if it is a problem with QCharts it seems to me that there are some things we can do about it. Some things that I thought of off the top of my head. (I invite comments and suggestions) 1. If you are going to be away from your computer for a length of time be sure and turn off QCharts. 2. Reduce the number of active windows on your screen. Save your favorite layout then make a simplified layout to use while the problem is with us. If the problem, or part of the problem, is bandwidth related then these two suggestions can reduce the load considerably. It would help if someone at QCharts would respond with other positive suggestions for things we can do to help alleviate the problem while a permanent fix is being implemented. Regards, EFM

To: Richard Estes who wrote (3579)	9/2/1999 10:20:00 PM
From: WryBoy	Read Replies (1) \| Respond to of 17977

I agree with your comment that one or two really talented developers is all it takes. And Mike Phillips has definitely "got it" -- however they need more bodies to take some of the load off these few core guys. They must be working like dogs to keep up with these data problems. At some point, it's either gonna get better, or it's gonna break. Let's hope it's the former. They have a really good product and I'd like to see them get through these rough spots. WB