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Technology Stocks : CheckFree Holdings Corp. (CKFR), the next Dell, Intel? -- Ignore unavailable to you. Want to Upgrade?


To: Brooks Jackson who wrote (10302)9/19/1999 8:30:00 AM
From: AugustWest  Read Replies (1) | Respond to of 20297
 
Brooks, I just finished reading it.

But I'm just baffled. In all the years I've been usking CKFR this has never come up. What gives?

Someone please refresh(if it's possible) my memory. CheckFree doesn't take the money out until the authorization date. Correct? Thus no one loses their float?



To: Brooks Jackson who wrote (10302)9/19/1999 9:58:00 AM
From: Gregg Soster  Read Replies (2) | Respond to of 20297
 
But I'm just baffled. In all the years I've been useing CKFR this has never come up. What gives?

Brookes, what your seeing is the shift from "risk-based" bill payment to "ggod-funds". CheckFree was almost entirely "risk-based" now that their pushing the customers to the banks by raising prices, no longer promoting direct customers, ect. You'll see a dramatic change.

Bank all want to do bill pay in good funds and not for the obvious "float", the real issue is customer service costs are much higher in "risk-based" vs "good funds". I just love the conspiracy theory guys on why the debit takes place so soon...



To: Brooks Jackson who wrote (10302)9/20/1999 11:32:00 AM
From: BitWizrd  Read Replies (1) | Respond to of 20297
 
>>>Question: Have any of YOU experienced the problem?

Actually, I have. With the new guaranteed funds upgrade to bill payment that I got through Crestar, the payment dates get backed up and changed so much that I found it very confusing, and stopped using it.

I am switching banks from Crestar to Allfirst, and will revert back to CheckFree Direct - instead of a bank branded CheckFree service. With Direct, I back up the payment date 4 business days, end of story. No changes to any dates that I entered in my register.

So, my complaint is NOT the loss of float, but the constant changing of payment dates in my Quicken register. I beta tested every version of Quicken since version 4 with CheckFree, but I just cannot wrap my head around this latest update to the software.

And they're clearly trying to do their own customer service, because I have yet to recieve even an acknowledgement of a message I sent regarding a payment gone awry - 15 days ago! If CheckFree was doing the customer service, I'd have received at least an acknowledgement the very next business day.

The banks have taken the CheckFree offering, and hosed it completely, if you ask me. I'm going back to CheckFree Direct. It's worth the extra $6 to me.

By the way, the article failed to mention that the banks - and CheckFree - are prohibited from Federal regs to make money off of this float. Funds have to be held in a non-interest bearing clearinghouse account.

Bit.