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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?

To: OFW who wrote (2945)	10/19/1999 5:41:00 PM
From: Patricia Meaney	Read Replies (1) \| Respond to of 3262

I have been noticing discrepancies with the bid quotes on the order from the ones on the Pulse too - good work - whether they do anything about it is another issue.

To: OFW who wrote (2945)	10/19/1999 11:19:00 PM
From: 2MAR$	Read Replies (1) \| Respond to of 3262

<The customer service representative I spoke with transferred my call to the software department where I spent about 20 minutes on the phone. >> That sounds about right.... <<It appears that several software experts in different offices were able to duplicate the problems and they finally realized they have a software problem>> They finally realize that the are giving false quotes out for days, and they finally realize they have a software problem? <ggg> LMAO That sounds about right , too! <The supervisor assured me the software people were taking this problem very seriously and were beginning to research the matter, attempting to isolate the problem and resolve it.>> Gee Whiz, you advertise that you are the greatest thing since Rice Crispies, and it takes them 2 days to figure out that they are giving people wrong data feeds. You would have thought that Quote Data feeds would be kind of....a gimmie , for a stock trading site as big as E-Tard? What a shlock outfit! And Finally: <<All that I spoke with during this matter were very polite and concerned with the problem. Now, let's just hope they can identify and resolve it as soon as humanly possible.>>> Well as far as politeness goes, my mother taught me to say "yes please" and "no thank you", too...sure they are polite little E-tard clones, because they aren't professionals or are losing any $$ or have the slightest inkling as to the supreme importance of accurate timely data, when making trades and, good entries. That they were "nice" to you on the phone doesn't preclude them making you wait 20 mins. to get you to the right dept... so typical. As for solving the problem "as soon as humanly possible"* ---->They have been screwing up on a daily/weekly basis for at least a full year now, and no end in sight! ---->Just think of what it is going to be like on the upcoming heavy trading/volume days upcoming people, and how many times E-Trash is going to continue to mal-function, give wrong data, "freeze up", won't log you on, fail to up-date acct positions, on & on & on... *Get your $$ out of E-trash as fast as you can, now while the market is correcting, and the Holiday run-ups begin. You'll be glad you did!* :-) 2MAR$