To: rupert1 who wrote (1791 ) 10/29/1999 1:24:00 PM From: rupert1 Respond to of 2908
I wrote to several officers of NETP. I got immediate replies. One from the person who was appointed one month ago to deal with getting NETP in the press. He said he is getting geared up and pointed me to the October 5th NY Times article. Others essentially said they are aware of concerns and working on it. One sent the reply below (the gist of which I have seen before). __________________________ We understand your concerns, but it's important to know that many, perhaps the majority, of our customers see the adoption of our software as a strategically important decision that they do not want to publicize -- at least initially. In order to stay close to our customers, we try to work with them to address these issues. Oftentimes, that means that we do not issue a free-standing press release announcing a new customer win. That does not, however, mean that we don't press hard to persuade our customers to allow us to publicize our relationship immediately upon the signing of a contract. Failing that, we sometimes must settle for a lower profile mention of the relationship in one of our quarterly earnings releases; this was the case with several wins that took place in the third quarter. We do stay in close touch with our customers, and work aggressively to publicize our relationship once they have deployed our software, allowing them time to gain their own competitive advantage in introducing the software to the site. We understand fully the notion of good public relations, and plan to continue to work to improve those efforts and to raise the profile of our company through these and other announcements of this type. However, we also want to build our business for the long term, and to establish close relationships with the very customers that recognize the strategic importance of our applications.