SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?


To: Alohal who wrote (146606)11/5/1999 3:09:00 PM
From: arthur pritchard  Read Replies (1) | Respond to of 176387
 
alohal: go above the team you are assigned to. Call the "office of the chairman" of schwab. They get you the best help. This is what I did, at one point. Your complaint or comment is recorded, and you do get handled by a person, above your team level. Don't hesitate. Like any good company, they do want your feedback. Then you are assigned to that "chairman's person" for weeks or months, until you are satisfied. Just don't abuse this, and it works really well.