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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: jebj who wrote (4453)	11/21/1999 1:53:00 PM
From: Matthew L. Jones	Read Replies (2) \| Respond to of 17977

JB, Unfortunately, the only part of the quote delivery process that they can control (first hand) is the software. The rest is to various degrees dependent on venders. Don't get me wrong, that is not an excuse for them. They are the ones who collect our money and they are the ones who are solely responsible for the ultimate delivery of the services to the net. Quote vendors. I have had numerous quote services and have three now. Of the vendors which provide the actual raw quote data to the quote delivery companies, S&P Comstock is BY FAR the most reliable. I would say (from my experience) that Bridge is second and third is PC Quote. I would recommend that anyone who does this for a living have quotes coming from at least two separate providers. ISP issues. The most that a company can do (at this point in the evolution of the internet) is to seek out the most reliable ISP's in their area and then insure that they (the quote company) has multiple servers in different geographical areas using different ISPs. Of all of the quotes services I have used, only a couple have had multiple ISP's for their servers and none (except QC) have had servers in various parts of the country to provide redundancy to insure against their customers being without quotes. I, for one, feel that this feature (let alone the vastly superior software) sets this company far ahead of the others. As long as the internet is a "new frontier" I'm afraid that redundancy to insure against the inevitable glitches is just a fact of life. When automobiles were relatively new, hand cranks were the redundancy against bad starters, and everyone carried tools in the car (that's what glove boxes were all about), and the manufacturers sold a basic toolset along with the car. That is where the internet is today IMO. I wish you the best of luck in finding the answers to your problems. I hope the bid ask thing helps. Matt