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Non-Tech : MyTrack -- Ignore unavailable to you. Want to Upgrade?

To: Olav who wrote (31)	11/22/1999 5:30:00 PM
From: Chris K.	Respond to of 79

That issue has been addressed by MyTrack Olav and should be resolved soon. Message 12033568 The Solution: --------------- 1. We will be hiring more brokers and increasing the capacity in our phone system to handle emergencies. We were lulled into thinking that we had enough staff and phones by the almost flawless operation of the system over the last few months.

To: Olav who wrote (31)	11/22/1999 11:38:00 PM
From: Zeddie88	Respond to of 79

Olav, Tried on 4 separate occasions to talk with a warm body but failed. Today was a rather uneventful day on the markets and, if I can't get through to talk with someone today, how the heck I am going to ever get through when the market is tanking! Sue

To: Olav who wrote (31)	11/23/1999 3:25:00 AM
From: 2MAR$	Read Replies (3) \| Respond to of 79

I've had a constant problem with cancellations...with orders routed to Herzog, which has been really "off" lately. I am left hanging with outstanding limit orders that don't get cancelled, and sit dangling beyond my control for usually the rest of the day...happened to me twice today, and once last friday, and a couple of times before. My acct fails to get updated, I lose the buying power, and sit helplessly by....they are un-reachable by phone ---->inexusable! like to know if anyone else is having this problem with order cancellations? *they are getting very "shakey" in my estimation,now and I'm trusting MyTrack's execution of orders less and less Hopefully, it will not get worse, but too many times , in the past I've found this is not the case. Good luck MyTrack, hope you don't have to lose me as a client so quickly due to growing pains... and at $12.95 a trade....I do expect perfection! ...but at this time I would not recomend MyTrack to anyone, rather go with the Executioner, AB Whatley or MB Trading... unless you are devoted to playing the pennies.... ;-) 2MAR$