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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: - who wrote (4736)	12/5/1999 4:32:00 PM
From: Richard Estes	Read Replies (1) \| Respond to of 17977

". There are many other QCharts subscribers having these problems around the country -- like the guy who arrived on the onelist thread Friday, exclaiming amidst profanity "it's 15 minutes to the close and no charts again -- can't you guys just fix it?". My point is that there are real problems with the servers (capacity or whatever), and it is NOT really the QC users connectivity problems, or their ISP's that is at the root of that" I don't know why I feel compelled to comment. He or someone said same thing on onelist about same time, I immediately went to 15 stocks that I had not called up that day or as long as I can remember. And flipped thru them with charts, T/S coming up in a second or so, with only one an NYSE stock that didn't immediately response, all the others were Naz stocks. I thought 15 was enough for me to take my time on, and responded. I did throw that back in my mind, but didn't pursue it, is it an exchange problem others see? 98% of all stocks I look at now are Nasdaq. I think there are many variables at play.

To: - who wrote (4736)	12/6/1999 8:02:00 AM
From: Monty Lenard	Read Replies (2) \| Respond to of 17977

Everyone needs to check their email address furnished Qcharts. If it has changed or for some reason is bouncing email your account will be deactivated. I have been unable to log on for the last few days and in checking my account information at the website I noticed that when I subscribed a year or so ago that I gave them the email address which I am not having problems with. Now they have you phone number also but I can assure you that you will not get a call. I am ASSUMING that this is the problem I am experiencing with logging on to Qcharts. Hopefully it will be corrected today???? Monty