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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?

To: RickT who wrote (3010)	12/9/1999 10:45:00 PM
From: BC	Respond to of 3262

yes they told me all those things the 1st and 2nd time. On the third time i was pissed and finally got it out of the guy. I am experiecing lots of problems. If the markets moving I cant make a trade

To: RickT who wrote (3010)	12/10/1999 6:49:00 AM
From: xbrent	Read Replies (1) \| Respond to of 3262

Purging your cache is their latest solution. Previously they told me that my Neo Planet browser was the problem. I switched over to Netscape purged my cache and its all the same. Forget confirmations, that feature is gone. Since you don't get confirmations the best way to find out what happened is to continually check your trading history, plugging in the current date. Mid day portfiolios are there half the time. I telephoned them yesterday asked what I owned mid day and they did not know. Trade exectution is a serious problem. E trade is half of it and the overall busy NASDAQ is the other half. Yesterday I had a market order in for three minutes, nothing happened, or so I was guessing, so I cancelled it. I do that with some frequency. You can initiate a trading inquiry if you want but they have a list of 25 reasons why the trade did not go off, any one works. The market maker slipped on a banannna peel, hence your screwed. The market maker did not care to make your trade, hence your screwed. If you don't like it, so what. Meanwhile e trade continues to advertise looking for new customers. The unfortunate truth is they presently probably have 20% more customers than they can handle. In the old days you could get confirmation within seconds, you could see your trade go off on the ticker. Those days are long gone. Recently, it took me a half hour to find out what I bought and where, continually looking in history. These days you need to make the right trade at the right time and then get lucky enough to have e trade and the mm's execute your trade and tell you where you owned it in a timely fashion. I was doing trailing stops the other day and the system could not handle that. So forget trailing stops too. Continuing to advance my stops so confused things that it took hours to get them straighted out. Enough, already, need to stop somewhere here.