December 6, 1999
FROM THE DOWJONES.COM ARCHIVES
Pivot Technologies Readies to Launch New Network &
Systems Management Web Site with New Navigation
Features Enabling Customers to Get Quicker
Information Including Online Technical Support
VALLEY COTTAGE, N.Y.--(BUSINESS WIRE)--Dec. 6, 1999--
- Introducing "THE INFORMER(R)" a Network & Systems Management
clipboard
- Delivers eShares's"Net Agent(R)" inclusive of on-line live
services from Senior engineers on the web
Micros-To-Mainframes, Inc. (NASDAQ:MTMC), a leading provider of
computer network engineering, network management, and consulting services,
today announced that the newly reorganized subsidiary Pivot Technologies,
Inc. ("Pivot") will release an enhanced Web Site in order to deliver expanded
features of its Network & Systems Management offering.
Pivot Technologies(TM) has developed a proprietary Network & Systems
Management solution and provides remote service management to corporate
clients. The clients can range in size from small business to the Fortune 500.
Presently, Pivot manages local and wide area networks and private virtual
networks for national and international companies. The Internet is key to the
reporting methodology of Pivot's technology.
Pivot Technologies, Inc.(TM) has expanded its service offerings with the
introduction of The Informer(R) and the use of eShare's NetAgent(TM) in a
new web site soon to be released. The new web site was featured last week
at the Companies Technology Gala held at the New York City Marriott
Marquis and received a positive response from our clients and vendor
partners.
In order to continually improve our service and stay ahead of any competition,
Pivot Technologies has created The Informer(R). The Informer is an
electronic clipboard, which attaches itself to a network anomaly when
detected and then is displayed on the customer's personalized Pivot hosted
web page. Its primary use is for internal MIS customers who provide their
own support enabling them to communicate amongst each without sending
e-mail or leaving voice messages. It enables engineers and technicians to
inform any other person looking for status of a network issue without having
to track anyone down. The clipboard incorporates the changing of colors in
order to denote various notations concerning the network and posts a
numbering system depending on how many messages have been left on the
board. The clipboard also turns red to let management know the issue has
been escalated systematically.
In an effort to raise the level of support to their customers Pivot Technologies
has incorporated the technology, Net Agent(TM) from eShare, the developers
of e-chat. This will enable their customers to have instant access to an array
of technical experts on-line to answer any questions regarding the data
collected or services being provided. While viewing technical data a customer
can engage with an engineer to answer questions from operating systems to
configurations. In addition to technical support, anyone inquiring generally
about our services or business development can engage online with a sales
engineer to assist them.
"We are continually pursing and leveraging new technologies to increase the
value of our services to our clients," stated Anthony Travaglini, Chief
Technology Officer, about the company's remote managed service offerings.
Mr. Travaglini continued, "The web site has a new look and feel. The new
navigation capabilities make it easier for our customers to ascertain
information about their network or systems. New functions and features are
just a part of the new web service. We've added new summary pages
allowing clients to view at a quick glance all of the statistical data about a
managed device, alleviating the need to look at several pages for specific
data."
Steven H. Rothman, CEO stated, "Pivot Technologies enhancements are only
the beginning of our aggressive plan to invest and expand our "Pivot" offerings
in order to capture the growing demand for Network Managed Services."
Micros-To-Mainframes is a premier provider of network analysis and
diagnostics, management, architecture, design, implementation and support
services serving the New York Tri-State area since 1986.
Micros-To-Mainframes' practices in Network Analysis, Network and
Systems Management, Internet Services, IT Consulting, Data and Network
Security, Network Infrastructure Engineering, Integrated Communications,
and Enterprise LifeCycle Managed Services create a comprehensive
computer and communication services suite. The Company maintains sales
offices, technology labs, help desk, network management operation centers,
training and service facilities in Valley Cottage, New York, New York City,
and Connecticut. Micros-To-Mainframes is an authorized reseller of Intel
Corp, IBM, Dell Computer, Compaq Computer, Hewlett Packard, Cisco
Systems, Citrix, Axent Technologies, Microsoft, PSINet, Level3, and Novell.
For more information visit our web sites at www.mtm.com and
www.pivottech.com.
"SAFE HARBOR" STATEMENT UNDER THE PRIVATE SECURITIES
LITIGATION REFORM ACT OF 1995: The statements contained in this
release which are not historical facts are forward-looking statements that are
subject to risks and uncertainties that could cause actual results to differ
materially from those set forth in or implied by forward-looking statements.
These risks and uncertainties include the Company's entry into new
commercial businesses, the risk of obtaining financing, and other risks
described in the Company's Securities and Exchange Commission filings.
CONTACT: Steven H. Rothman
Micros-To-Mainframes, Inc.
Phone: (914) 268-5000
Fax: (914) 268-9695
Email: stever@mtm.com
WWW: mtm.com
pivottech.com
04:59 EST DECEMBER 6, 1999
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