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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?


To: Matthew L. Jones who wrote (5251)1/3/2000 8:04:00 AM
From: HairBall  Read Replies (2) | Respond to of 17977
 
Matt: My guess is that unlike most of us traders, Q-Charts employees actually have a live and are off.

Come on Matt that is no excuse. If you're going to offer a product 24/7-365 you should monitor it constantly with qualified employees that can respond and correct problems contemporaneously. This holiday data problem is a regular occurrence for QCharts/QFeed.

This is poor management.

Regards,
LG



To: Matthew L. Jones who wrote (5251)1/3/2000 8:04:00 AM
From: Temple Williams  Read Replies (1) | Respond to of 17977
 
This was just posted at another site ... avidtrader.com ...

craig . . Mon, Jan 3, 7:49AM ET (-0500 GMT) Y2K is upon us, and we're happy to announce that our site, products, and partner sites are all 100% Y2K compliant! As a precaution, we'll have a team working this weekend to smooth any bumps the new year might bring, so you can continue to count on the quality you've come to expect from Quote.com. If we have any problems or interruption of any of our services, we'll let you know right here, so check back for updates!.................... Qcharts announcements page........oh brother

craig . . Mon, Jan 3, 7:51AM ET (-0500 GMT) now they sent out an email this morning at 0042 about the community newsletter......w/absolutly nothing about globex quotes not working

an addition from me (Temple) ... Someone is asleep at the switch ... or perhaps just passed out beneath their party hat, their noisemaker drooling next to them.



To: Matthew L. Jones who wrote (5251)1/3/2000 8:07:00 AM
From: Lee  Respond to of 17977
 
Morning Matt,..Re:.I'm not getting the futures quotes during the night session or so far this morning.

I'm getting the ES and pre-market stocks as well. Connected to SNYVALE R01. Not getting any change on US00H but that might not be the right symbol for Qcharts. On DBC, globex bonds are ZB H0 so that may be the hang up there.

Cheers and Happy New Year,

Lee