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To: Robert Rose who wrote (91931)	1/23/2000 6:00:00 PM
From: dbblg	Read Replies (1) \| Respond to of 164684

OT ?>>OT Ganesh, did you use any online retailers when recently furnishing your house? Not really. I bought a TV from 800.com, since I didn't relish the idea of wrestling one up my stairs myself. (Reality being messier, their shipper sent a lone delivery person, who plaintively asked if I would mind helping him carry it. Obviously, I should have bought it at Best Buy, where it was a bit cheaper, and made a pal help me move it.)I also bought a bunch of home-office stuff from Office Depot.com, but I went and looked at it in the store first. It is worth pointing out that there are tons of offline stores in/near the neighborhood I moved to; I live alone, in a condo, and have no problem with the kind of cheap/ugly furnishings my friends w/spouses aren't usually allowed to have; and my tolerance for shopping of any kind is very low. I like Crate and Barrel a lot, too; I'm shocked they don't have a store in WA. I have never had a problem w/their online store, which I often use to send gifts. I was seriously underwhelmed with the websites for the major department stores, and have wasted a ton of time trying to figure out what happened to orders from places like Macys.com. I encountered lots of people who have been inadequately trained on their call-center software. Costco.com has some surprisingly high quality stuff, though it is clearly aimed at people who don't live near one of their stores; the merchandise is generally more expensive, even before shipping. The rest of the process, starting with house-hunting on realtor.com, is so far from being ready for prime-time it is not even funny.

To: Robert Rose who wrote (91931)	1/23/2000 6:01:00 PM
From: Libbyt	Read Replies (1) \| Respond to of 164684

OT Furniture... I haven't used this company (I don't have any personal knowledge of their business) but "check out" Furniture.com. Their URL is: furniture.com I believe that this company was started by someone in Danville, California. They have grown very quickly, and have been written up in the Contra Costa Times. I think this is a company that hopes to have an IPO in the future. The newspaper article gave Furniture.com good reviews as far as items offered, and customer service. Just FYI...another web site where you can shop! Libbyt