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Technology Stocks : America On-Line (AOL) -- Ignore unavailable to you. Want to Upgrade?

To: Aljorma who wrote (38541)	2/6/2000 5:54:00 PM
From: thecow	Read Replies (1) \| Respond to of 41369

Hey Fred, I would think they would have done this long ago. I first complained about this problem when AOL 5.0 first came out. I'm beginning to think that it's just a matter of the numbers game to them. So they lose a few loyal customers with their hogish software. The newbies they pick up will be locked in to aol for months if not years. Bully attitude (if that's what it is ) pisses me off. tc

To: Aljorma who wrote (38541)	2/6/2000 6:18:00 PM
From: Captain Jack	Read Replies (1) \| Respond to of 41369

An Auto update to 6.0 (if it does NOT do the same) could make sense. That MAY keep some of the UNknowing from using 5.0. But THEY REALLY DO THAT? I do NOT want anyone having the capability to update or change anything without my express permission for EACH request. As far as a 'fix',, that seems far fetched as they would have to have a tech (one that knows more than just a little) walk each user through each step or VERY detailed instructions. To undo all the changes as an auto--- could make a much bigger mess than what is there now. Many are hate the thought of REformatting,, their level of experience would make a walk fix through even more intimidating. Reformatting "C" is a pain but easily done with a little experience and ALL the required programs and a start-up disk. The boxes under companies like DELL and Micron with techs that can walk a neophyte with the time through a reformatt and the ability to email or mail any missing files would not be so bad--- now we have 8 million potentially pissed off customers,,,